Primary Care - Health Care Assistant

NHS; Leiston; On-site; GBP 20,000 - 25,000; Full time

Job summary

A leading healthcare provider in Leiston is seeking a full-time Health Care Assistant or Trainee Health Care Assistant to join a dynamic team. Responsibilities include patient identification checks, phlebotomy, and assisting in minor surgeries. The ideal candidate should be enthusiastic, flexible, and have excellent interpersonal skills. This role promises a friendly and efficient working environment, with opportunities for professional growth.

Qualifications

• Experienced Health Care Assistant or willingness to learn.
• Ability to work under indirect supervision.
• Understanding and managing patient confidentiality.

Responsibilities

• Check patient identification against GP request.
• Provide Phlebotomy and simple wound care.
• Assist GPs during minor surgeries.

Skills

Interpersonal skills

Ability to work accurately

Flexible working hours

Job description

We are excited to announce a vacancy available for anenthusiastic and flexible, full-time experienced Health Care Assistant or Trainee Health Care Assistant to join our team atLeiston Surgery. We are looking for an individual to work 37.5 hours per weekworking across 4-5 days.

Duty patterns are variable but the practice core hours are from7.45am-6.30pm Monday to Friday.

We pride ourselves in offering a friendly, efficient andprofessional service to our patients and clinical colleagues, and we are gratefulfor applications from individuals that meet the requirements of the JobDescription.

As a Health Care Assistant, as well as a willingness to learn,you will need to have the ability to work to a high standard of accuracy andyou must have excellent interpersonal skills.

This post offers anexciting opportunity for a motivated, enthusiastic individual who wishes tobuild on their existing experience and develop their career.

Main duties of the job

Duties andResponsibilities:

Check patient identification against GP request and confirm details withthepatient

Provide Phlebotomy in accordance to training and procedures

Provide simple Wound care/Dressings in accordance to training andprocedures

Take physiological measurements from patients including blood pressure,pulse rate and rhythm, temperature, height and weight (body mass index), visualacuity, urinalysis and ECG

Administer B12 injections flu, covid and pneumonia vaccinations under PatientSpecific Directions

Recording and monitoring cold chain storage and reporting anyabnormalities

Undertake new patient health checks, peak-flow measurement, suture and clip removal and carry out other tasks for which you have receivedappropriate training

Fit 24 hour BP machines as directed and in accordance with training andprocedure

Assist GPs undertaking minor surgery

Prepare and maintain environments and equipment before, during and afterpatient interventions

Clearing and restocking of consulting/treatment rooms, including timelyorder of stock items under your control

About us

Our well established team comprises 4 GP Partners, 3Salaried GPs, Physician Associates and astable, high performing nursing team.

We pride ourselves inbeing an innovative team with highly motivated and experienced GPs. There is strongmanagement support and a skilled clinical and administrative supportive teamwho are enthusiastic and committed to provide excellent patient service. We are a Dispensing practice with a patient list size of 9500.

We arethe top 2% in the county for patient satisfaction

Job responsibilities

Summary of Main Duties

Workingunder the indirect supervision of the Clinical Lead, and strictly in accordancewith specific practice guidelines and protocols, the Health Care Assistant mustsupport the practice nursing team in the delivery of care within their scope ofpractice to the entitled patient population. The healthcare assistant willdeliver and assist clinical staff in the provision of treatment, preventativecare, health promotion and patient education.

The surgery operates at two locations and this post is required to work at both,and on occasion to move between the two sites during the working day. Inaddition to this, the practice has a number of patients who are housebound orlive in care homes and the HCA may be required to visit these patients in thecommunity to obtain blood samples or to take physiological measurements.

Duties andResponsibilities:

Check patient identification against GP request and confirm details withthepatient

Provide Phlebotomy in accordance to training and procedures

Provide simple Wound care/Dressings in accordance to training andprocedures

Take physiological measurements from patients including blood pressure,pulse rate and rhythm, temperature, height and weight (body mass index), visualacuity, urinalysis and EC

Administer B12 injections flu and pneumonia vaccinations under PatientSpecific Directions

Recording and monitoring cold chain storage and reporting anyabnormalities

Undertake new patient health checks, peak-flow measurement, suture and clip removal and carry out other tasks for which you have receivedappropriate training

Fit 24 hour BP machines as directed and in accordance with training andprocedure

Assist GPs undertaking minor surgery

Prepare and maintain environments and equipment before, during and afterpatient interventions

Clearing and restocking of consulting/treatment rooms, including timelyorder of stock items under your control

Assist in raising awareness of health and well-being by participating inpatient health promotion and screening initiatives

Give accurate and appropriate information to patients within owncompetence

Ensure that anomalies are reported to a senior member of the clinicalteam

Notify the GP of any significant patient issues

Ensure full and accurate recording in the patients computerised record

Carry out administrative tasks for example, but not limited to, call andrecall activities and stock takes as directed by senior members of the practiceteam

Undertake specific clinical activities for named patients that have beendelegated and taught specifically in relation to that individual.

Trainingwill be provided to ensure competence in all of the Duties and Responsibilitiesdetailed below.

General Information -

Confidentiality

In thecourse of seeking treatment, patients entrust us with, or allow us to gather,sensitive information in relation to their health and other matters. They do soin confidence and have the right to expect that staff will respect theirprivacy and act appropriately.

In theperformance of the duties outlined in this Job Description, the post-holder mayhave access to confidential information relating to patients and their carers,Practice staff and other healthcare workers.They may also have access to information relating to the Practice as abusiness organisation. All such information from any source is to beregarded as strictly confidential.

Informationrelating to patients, carers, colleagues, other healthcare workers or thebusiness of the Practice may only be divulged to authorised persons inaccordance with the Practice policies and procedures relating toconfidentiality and the protection of personal and sensitive data.

Health & Safety

The post-holder will implement and lead on a fullrange of promotion and management their own and others health and safety andinfection control as defined in the practice Health & Safety Policy, thepractice Health & Safety Manual, and the practice Infection Control policyand published procedures. This will include (but will not be limited to):

Using personal security systemswithin the workplace according to Practice guidelines

Identifying the risks involved inwork activities and undertaking such activities in a way that manages thoserisks

Making effective use of trainingto update knowledge and skills

Using appropriate infectioncontrol procedures, maintaining work areas in a tidy and safe way and free fromhazards

Actively reporting of health andsafety hazards and infection hazards immediately when recognised

Keeping own work areas andgeneral/patient areas generally clean, assisting in the maintenance of generalstandards of cleanliness consistent with the scope of the job holders role

Undertaking periodic infectioncontrol training

Equalityand Diversity

Thepost-holder will support the equality, diversity and rights of patients, carersand colleagues, to include:

Acting in a way that recognizesthe importance of peoples rights, interpreting them in a way that isconsistent with Practice procedures and policies, and current legislation

Respecting the privacy, dignity,needs and beliefs of patients, carers and colleagues

Behaving in a manner which iswelcoming to and of the individual, is non-judgmental and respects theircircumstances, feelings priorities and rights.

Personal/Professional Development

Thepost-holder will participate in any training programme implemented by thePractice as part of this employment, such training to include:

Participation in an annualindividual performance review, including taking responsibility for maintaininga record of own personal and/or professional development

Taking responsibility for owndevelopment, learning and performance and demonstrating skills and activitiesto others who are undertaking similar work

Attendance at the quarterlyProtected Time Meetings

Attendance at all Mandatory andStatutory training requirements as indicated by the Practice Manager

Quality

Thepost-holder will strive to maintain quality within the Practice, and will:

Alert other team members toissues of quality and risk

Assess own performance and takeaccountability for own actions, either directly or under supervision whilstembracing the practices ethos of recording of any errors or near misses andlearning by mistakes without blame

Contribute to the effectivenessof the team by reflecting on own and team activities and making suggestions onways to improve and enhance the teams performance

Work effectively with individualsin other agencies to meet patients needs

Effectively manage own time,workload and resources

Communication

The post-holder should recognise theimportance of effective communication within the team and will strive to:

Communicate effectively withother team members

Communicate effectively withpatients and carers

Recognise peoples needs foralternative methods of communication and respond accordingly

Contribution to the Implementation of Services

Thepost-holder will:

Apply all Practice policies,standards and guidance

Discuss with other members of theteam how the policies, standards and guidelines will affect own work

Participate in audit whereappropriate

The above Job Descriptions are neither exhaustivenor exclusive and will be reviewed annually in conjunction with the post-holderat the annual appraisal. The post-holder is also required to carry out anyduties that may reasonably be requested by The Practice Manager.

Person Specification

Experience

• Experienced Health Care Assistant or Trainee Health Care Assistant.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.