Primary Care Contracting Manager

Betsi Cadwaladr University Health Board; Caernarfon; On-site; GBP 50,000 - 70,000; Full time

Job summary

Betsi Cadwaladr University Health Board in North Wales is seeking a self-motivated Primary Care Contracts Manager to lead commissioning and operational management of primary care contracts within the Integrated Health Communities framework.

The role requires exceptional stakeholder engagement, robust NHS contracting knowledge, and the ability to negotiate and resolve complex contract issues while maintaining professional relationships across PCC, IHC teams and GP practices.

Qualifications

• Masters degree level or equivalent professional qualification or demonstrable equivalent experience.
• Proven management and leadership experience.
• Understanding of statutory obligations of Health Board and NHS legislation with regard to primary care contracting.
• Strong negotiation and change management skills.
• Advanced knowledge of the primary care contractual framework.
• Excellent written and verbal communication skills.
• Ability to operate independently with autonomy and manage pressure.

Responsibilities

• Support the commissioning and operational management of all Primary Care contracts within IHCs.
• Build and maintain effective relationships with contractors and staff to resolve contract management issues.
• Collaborate with PCC, IHC teams and other stakeholders using strong networking and influencing skills.

Skills

Prioritisation tasks

Contractual framework

Current issues in Primary Care

Self-motivated

Written and verbal communication

Tact and diplomacy

Education

Masters degree level or equivalent

Job description

Job Overview

Primary Care Contracting has an excellent opportunity for a self-motivated, proactive and innovative individual to join the team.

We need an exceptional individual to fill a post as Primary Care Contracts Manager. This is a permanent, challenging and exciting role within Primary Care Contracting (PCC) which will be key to supporting the Central Integrated Health Communities (IHC) in all aspects of contracting with GP’s and Community Pharmacies. The role will also lead on pan-BCU projects and work programmes on behalf of the PCC team.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Main duties of the job

The post involves supporting the commissioning and operational management of all Primary Care contracts in the Intergrated Health Communities (IHC’s) and will require highly developed communication and skills.

Your communication skills will be exceptional as you build and maintain, effective working relationships with individual contractors and their staff, a cting as a day to day contact for resolving contract management and operational issues that arise. You will be required to work collaboratively with key colleagues within PCC and IHC’s and across a wide range of stakeholders, using excellent communication, networking, and influencing skills.

You will demonstrate a thorough understanding of the regulations and contracts governing the provision of Primary Care services to ensure you are able to provide advice and support on all Primary Care contracting matters to contractors, and to colleagues within PCC, Intergrated Health Community teams and across BCUHB.

Working for our organisation

If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales. Join our team and get the support you need, in line with our Organisational Values and ‘Proud to Lead’ competence framework.

Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the “Disability Confident Employer” scheme.

Detailed Job Description And Main Responsibilities

Person specification

Qualifications

Essential criteria

• Educated to Masters degree level or equivalent professional qualification or ability to demonstrate equivalent level of experience
• Evidence of continued management and leadership development gained over an extensive period

Experience

Essential criteria

• Understanding of the statutory obligations of Health Board and NHS legislation with regard to primary care contracting
• Successful negotiation and change management within Primary Care.

Knowledge And Skills

Essential criteria

• Ability to prioritise tasks and manage competing demands on time, ensuring all deadlines are met.
• Advanced knowledge of primary care contractual framework
• Comprehensive knowledge of current issues in Primary Care
• Self motivated and committed to developing self and team members.
• Highly developed written and verbal communication skills including the ability to deal with complex and sensitive information
• Ability to act with tact and diplomacy.

Personal Qualitiess

Essential Criteria

• Highly developed influencing and negotiating skills.
• Ability to operate independently with a significant degree of autonomy.
• Ability to effectively manage pressure and deal with conflict which is inherent within the responsibilities of the post