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An Integrated Care System based in Redbridge is looking for a Primary Care Administrator with strong EMIS skills. This role supports clinical and administrative teams while ensuring accurate patient data management. The ideal candidate will be proactive, detail-oriented, and experienced in NHS settings.
We are seeking a pro-active and very experienced EMISWeb user to join our team as a Primary Care Administrator withintegrated reception responsibilities. This is a key role within thepractice, supporting the clinical and administration team and ensuring the smooth flow of patientservices, data management, and referral processes. The ideal candidate willhave significant experience working in NHS primary care and advanced skills using EMIS Web, the NHS E-Referrals Service (ERS) and QOF / clinical searches. You will play a vital role in ensuring the smooth operation of accurate data handling and support for both the clinical team and management.
Deliver a professional and empathetic service.
Process referrals using the NHS e-Referral Service (ERS).
Support the management of chronic disease recall systems.
Run and interpret clinical searches to support QOF, audits, and reviews.
Provide reception cover and support the wider administrative team as needed.
Manage appointments, cancellations, registrations, prescription requests, and general queries via EMIS.
Ensure data accuracy and contribute to data quality initiatives.
Liaise with GPs, nurses, and external services to support patient care.
Handle registrations, deductions, and patient enquiries efficiently.
The Shrubberies Medical Centre is a small, friendly GP surgery located in South Woodford, offering personalised care and attention to all our patients. With a registered list of approximately 8,500 patients, we pride ourselves on providing accessible, patient-centred care in a supportive and welcoming environment.
We are committed to delivering high-quality healthcare through a collaborative, multidisciplinary approach. In addition to our experienced team of GPs and an Advanced Nurse Practitioner (ANP), we are supported by a dedicated group of professionals including:
Social Prescriber
This wider team allows us to provide holistic, timely, and proactive care, addressing both medical and social needs within our patient population.
We are open five days a week (Monday to Friday) and also offer extended access to care during evenings, weekends, and bank holidays via our local network. This ensures our patients can access medical advice and treatment at a time that suits them best.
At The Shrubberies Medical Centre, we strive to deliver safe, effective, and compassionate care, placing patients at the heart of everything we do. We have a supportive and inclusive team culture.
Ongoing training and development
Primary Care Administrator (EMIS Specialist &Reception)
Job Summary
Weare seeking a pro-active and very experienced EMIS Web user to join our team asa Primary Care Administrator with integrated reception responsibilities. Thisis a key role within the practice, supporting the clinical and administrationteam and ensuring the smooth flow of patient services, data management, andreferral processes. The ideal candidate will have significant experienceworking in NHS primary care and advanced skills using EMIS Web, the NHSE-Referrals Service (ERS), QOF / clinical searches and receptionexperience. You will play a vital rolein ensuring the smooth operation of accurate data handling and support for boththe clinical team and management.
Main Duties of the Job
Deliver a professional and empathetic service.Process referrals using the NHS e-Referral Service(ERS).Support the management of chronic disease recallsystems.Run and interpret clinical searches to support QOF,audits, and reviews.Provide reception cover and support the wideradministrative team as needed.Manage appointments, cancellations, registrations,prescription requests, and general queries via EMIS.Ensure data accuracy and contribute to data qualityinitiatives.Liaise with GPs, nurses, and external services tosupport patient care.Handle registrations, deductions, and patientenquiries efficiently.
Full Job Description
Job Title Reception& EMIS Specialist / Primary Care Administrator
Reports to PracticeManager
Accountable toGP Partners
Job Purpose
This role is tosupport the administrative and clinical teams. The postholder will providehigh-quality administrative assistance and patient-facing services whileensuring the integrity of patient data and the smooth operation of thepractice's clinical systems.A strong working knowledge of EMIS Web, the e-Referral Service (ERS), andQOF-related activity is essential.
Key Responsibilities
Primary Care Administrator (EMIS Specialist &Reception)
Job Summary
Weare seeking a pro-active and very experienced EMIS Web user to join our team asa Primary Care Administrator with integrated reception responsibilities. Thisis a key role within the practice, supporting the clinical and administrationteam and ensuring the smooth flow of patient services, data management, andreferral processes. The ideal candidate will have significant experienceworking in NHS primary care and advanced skills using EMIS Web, the NHSE-Referrals Service (ERS), QOF / clinical searches and receptionexperience. You will play a vital rolein ensuring the smooth operation of accurate data handling and support for boththe clinical team and management.
Main Duties of the Job
Deliver a professional and empathetic service.Process referrals using the NHS e-Referral Service(ERS).Support the management of chronic disease recallsystems.Run and interpret clinical searches to support QOF,audits, and reviews.Provide reception cover and support the wideradministrative team as needed.Manage appointments, cancellations, registrations,prescription requests, and general queries via EMIS.Ensure data accuracy and contribute to data qualityinitiatives.Liaise with GPs, nurses, and external services tosupport patient care.Handle registrations, deductions, and patientenquiries efficiently.
Full Job Description
Job Title Reception& EMIS Specialist / Primary Care Administrator
Reports to PracticeManager
Accountable toGP Partners
Job Purpose
This role is tosupport the administrative and clinical teams. The postholder will providehigh-quality administrative assistance and patient-facing services whileensuring the integrity of patient data and the smooth operation of thepractice's clinical systems.A strong working knowledge of EMIS Web, the e-Referral Service (ERS), andQOF-related activity is essential.
Key Responsibilities
Essential
NHS primary care experience
Proficient in EMIS Web
Experience with NHS e-Referral Service (ERS)
Working knowledge of QOF and clinical searches
Excellent communication and customer service skills
High attention to detail and data accuracy
Ability to multitask and work under pressure
Familiarity with GDPR and NHS data protection standards
Desirable
Knowledge of medical terminology and coding
Experience managing patient recalls and registers
Additional InformationAll staff mustmaintain confidentiality and comply with practice policies at all times.
Regulartraining and appraisal will support professional development.
How to Apply
Apply via NHS Jobs with your CV and supporting statement, outlining how you meet the essential and desirable criteria.
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.