Prestige Service Advisor

Adam Curtis Specialist Automotive Recruitment Consultancy Ltd; Tonbridge; On-site; GBP 30,000 - 32,000; Full time

Job summary

A leading company in the motor trade seeks a Prestige Service Advisor in Tonbridge. The role involves advising customers on technical matters, booking services, and generating invoices. Applicants should have at least one year of experience in a dealership and possess strong technical and interpersonal skills.

Benefits

Car available after 6 months

Pension Scheme

28 days annual leave

Qualifications

• Minimum 1 year of experience as a Service Advisor.
• Desirable but not essential: Pinnacle DMS knowledge.
• Ability to build rapport and maintain customer relationships.

Responsibilities

• Advising on technical queries or issues.
• Booking vehicles into the department for repairs.
• Finalising the invoice on the completion of work.

Skills

Technical skills and experience

Communication skills

Interpersonal skills

Organisational skills

Customer rapport

Education

Proven experience working in a dealership

Pinnacle DMS knowledge

Job description

Prestige Service Advisor
£30k - £32k basic with £6k bonus
Tonbridge
Permanent/Full Time

Working Hours: Monday to Friday (8 – 6pm) / 1 in 3 Saturdays (8.30am – 12.30pm)

Benefits: Car available after 6 months; Pension Scheme; 28 days annual leave

Our client, a Motor Trade main dealer group in the TN Postcode area, is on the lookout for an experienced Service Advisor to join their busy team. If you are interested in finding out more – please contact us today!

Duties & Responsibilities:

• Advising on technical queries or issues.
• Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department.
• Booking vehicles into the department for work to be carried out.
• Informing customers of the progress of their vehicle.
• Cross selling customer repairs and parts.
• Finalising the invoice on completion of required work.

Your Background & Skill:

• Proven experience working in a dealership, as a Service Advisor (1 year minimum).
• Pinnacle DMS knowledge is desirable, but not essential.
• Technical skills and experience are essential.
• Well-presented and have excellent interpersonal and organisational skills.
• Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals).
• Excellent communication skills.

For further details on this Service Advisor role and other jobs in the motor trade, please submit your CV to Stacey Hunt of ACS Recruitment Consultancy.