Prestige Service Advisor

Adam Curtis Specialist Automotive Recruitment Consultancy Ltd; Bury St Edmunds; On-site; GBP 28,000 - 30,000; Full time

Job summary

A leading automotive dealer in Bury St Edmunds seeks an experienced Prestige Service Advisor to join their team. The position involves advising customers, booking vehicles for service, and ensuring customer satisfaction through excellent communication. Ideal candidates will have a minimum of one year in a dealership, strong technical knowledge, and exemplary interpersonal skills.

Qualifications

• Proven experience as a Service Advisor (1 year minimum).
• Technical skills and experience are essential.
• Excellent interpersonal and organisational skills.

Responsibilities

• Advising on technical queries or issues.
• Booking vehicles into the department for work.
• Finalising the invoice on completion of work.

Skills

Interpersonal skills

Communication skills

Organisational skills

Technical skills

Job description

Prestige Service Advisor
£28k - £29.5k basic with £3.6k bonus (dependent on pay plans Etc.)
Bury St Edmunds
Permanent/Full Time

Working Hours: Monday to Friday (8 – 6pm) / Saturdays on rota

Our client, a Motor Trade main dealer group in the Bury St Edmunds area, is on the lookout for an experienced Service Advisor to join their busy team. If you are interested in finding out more – please contact us today!

Duties & Responsibilities:

• Advising on technical queries or issues.
• Dealing with all customers in a professional, prompt and courteous manner, portraying a positive first impression of the service department.
• Booking vehicles into the department for work to be carried out.
• Informing customers of the progress of their vehicle.
• Cross selling customer repairs and parts.
• Finalising the invoice on completion of required work.

Your Background & Skill:

• Proven experience working in a dealership, as a Service Advisor (1 year minimum).
• Technical skills and experience are essential.
• Well-presented and have excellent interpersonal and organisational skills.
• Ability to build rapport and create lasting relationships with customers (which lead to customer loyalty and referrals).
• Excellent communication skills.

For further details on this Service Advisor role and other jobs in the motor trade, please submit your CV to Adam Curtis of ACS Recruitment Consultancy.