Presentation Duty Manager

John Menzies; Luton; On-site; GBP 28,000 - 34,000; Full time

Job summary

John Menzies Aviation seeks a night-shift leader to manage a cleaning crew and ensure the highest standards are met for airline contract work. You will take ultimate responsibility for audits with the client on a monthly basis and ensure adherence to company policy and safety guidelines.

The role requires previous cleaning experience, knowledge of H&S regulations, and strong team management skills. A UK driving licence and computer literacy are essential.

Qualifications

• UK Driving Licence required.
• Experience in cleaning environment preferred.
• Solid knowledge of H&S legislation.
• Experience in handling investigations & disciplinaries.
• Computer literate and able to use basic office software.

Responsibilities

• Ensure delivery of cleaning standards per contract SLAs.
• Perform final cleaning sweeps on aircraft and rectify any shortfalls.
• Identify process gaps and propose improvements with senior management.
• Ensure adequate resources for all shifts including overtime and recruitment.
• Maintain good communication with client airline and conduct monthly meetings.
• Comply with H&S and follow Menzies guidelines and LLA requirements.
• Ensure GSE is up to standard and escalate absences to HR/contract admin.
• Oversee sign-on/off processes and enforce company policies.
• Coach staff and supervise to meet and exceed standards.
• Assist in training staff and keep training up to date.

Skills

UK Driving Licence

Computer literacy

Job description

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 350 locations in more than 65 countries, across six continents.

But at the heart of our business is our people.

Role Purpose

To effectively lead the team to ensure performance and quality standards. You will take ultimate responsibility for
audits ensuring we always pass; this will be in conjunction with the client at least once a month.

Please be aware that this will be a predominately night shift based role.

What you will be doing

• Ensure delivery of cleaning standards in line with service level agreements set out in the contract
• Conduct final cleaning sweeps on all aircrafts, establishing and rectifying any shortfall in standards
• Identify if and where processes are not meeting requirements and propose solutions working with the
  senior management team
• Ensure adequate resources are in place for all shifts e.g. Overtime, holiday management, recruitment and
  ID vetting.
• Establish and maintain good relationships and lines of communication with client airline
• Conduct monthly meetings with staff and airline
• Effectively comply with and manage H&S following Menzies guidelines and LLA requirements e.g. Risk
  Assessments, LOP's
• Ensure GSE is to standard following guidelines
• Escalating any absence to HR support and/or contract administrator should triggers be met
• Ensure employees, under your control sign on and off, appropriately, and correctly in accordance with
  Company Policy and Procedures.
• Maintain staff discipline and conformance with Company and regulatory requirements, utilizing theCompany disciplinary process where necessary
• Coach cleaners & Supervisors to enable them to meet and exceed standards
• Assist in manging & training staff ensuring the training programme is up to date

Would you like to see more detail on the accountabilities of the role? Please see the attached job description for further information

Safety, Security, Wellbeing and Compliance:

You will have a responsibility and duty whilst at work to take reasonable care of the health, safety and wellbeing of yourself and others in accordance with provided information, training, and workplace health and safety rules or procedures. The company is committed to providing a safe working environment for all staff members. In all areas of our business there is a potential risk to the health, safety and welfare to everyone on our sites through the misuse of alcohol and drugs. As such the Company prohibits such misuse and carries out regular testing to enforce our Substance Misuse Policy.

Please see the attached job description for further details on safety, security, wellbeing & compliance.

What we are looking for

• UK Driving License
• Previous experience in cleaning environment
• General understanding of H&S legislation
• Experience in handling investigations & Disciplinaries
• Computer literate

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity. We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented. Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact to recruiter below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here.