Prescription Clerk

Primary Care Careers; Bury St Edmunds; On-site; GBP 18,000 - 22,000; Part time

Job summary

A healthcare practice in Bury St Edmunds is seeking a reliable and organised prescription clerk. The role involves processing prescription requests, responding to queries from chemists, and distributing medications. Requires experience in a GP surgery or pharmacy setting, excellent communication skills, and IT literacy. The position is part-time with specific working hours, offering benefits like NHS pension membership and generous annual leave.

Benefits

Comprehensive induction and training period

NHS pension scheme with 20% employer contribution

Minimum of 33 days annual leave

Blue Light Card for NHS discounts

Staff room with tea/coffee and snacks

Qualifications

• Experience in a GP surgery or pharmacy setting preferred.
• Strong attention to detail and organisational skills.
• Excellent communication and interpersonal skills.
• IT literate with experience of clinical systems.
• Ability to work independently and as part of a team.
• Knowledge of SystmOne would be an advantage.

Responsibilities

• Ensure requests for repeat prescriptions are actioned within 72 hours.
• Respond to queries and requests from chemists and nursing homes.
• Keep prescription information up-to-date in the patient journal.
• Distribute medications to patients for collection.
• Liaise with the clinical team regarding queries.

Job description

Victoria Surgery is seeking a reliable and organised prescription clerk to join our friendly team. The successful candidate will support the clinical and administrative team by processing prescription requests efficiently and accurately, ensuring patients receive their medications safely and on time. This is a part-time position, working the following hours: Monday 8.30am-3.30pm, Tuesday and Thursday 8.30am-5.00pm and Friday 8.30am-6.30pm.

Main duties of the job

• Ensuring that requests for repeat prescriptions are actioned within 72 hours. This includes checking email requests, requests via patient phone line and answering machine.
• Responding to all queries and requests from chemists, nursing homes and district nurses, regarding the issue of prescriptions.
• Keeping repeat prescription information up-to-date in the patient journal, such as letters and doctors' requests.
• Distribution medications to patients for collection.
• Medicine management liaising and discussing any enquires or queries raised by the clinical team.
• Flexibility to cover other areas when required multi-skill mix.
• Keep up-to-date with all prescribing guidelines and protocols, relevant to the position.

About us

Victoria Surgery is a well-established and friendly practice in the centre of Bury St Edmunds, caring for a patient population of approximately 11,000.

Our practice team consists of 9 list holding GPs and a dedicated clinical, management, administration and dispensary team, who recognisethe importance of a good work-life balance.

We are part of the Bury St Edmunds Primary Care Network and the successful candidate will work alongside a teamincluding paramedics, social prescriber, health and wellbeing coach, care coordinators and a pharmacy technician.

We place great value on our staff and offer:

• A comprehensive induction and training period of 6 months.
• Membership of the NHS pension scheme with 20% employer contribution.
• Minimum of 33 days annual leave with enhancements for long service after 5 years.
• Blue Light Card for NHS discounts at various outlets.
• Staff room with tea/coffee and snacks provided.

Job responsibilities

If you would like to find outmore information about this role, please do not hesitate to get in contact withus.

Person Specification

Experience

• Experience in a GP surgery or pharmacy setting preferred.
• Strong attention to detail and organisational skills.
• Excellent communication and interpersonal skills.
• IT literate with experience of clinical systems.
• Ability to work independently and as part of a team.
• Knowledge of SystmOne would be an advantage.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.