Prescribing Support Technician

Cwm Taf Morgannwg University Health Board; Aberkenfig; On-site; GBP 25,000 - 35,000; Full time

Job summary

Cwm Taf Morgannwg University Health Board is seeking a motivated Pharmacy Technician to join the Primary Care Prescribing Team. The post involves providing technical support for safe, cost-effective prescribing across GP practices and care homes within CTM, developing expertise in GP clinical systems, and contributing to prescribing audits and improvement initiatives.

The role includes advising on medicines for Primary Care contractors, patients and carers, supporting medication reviews, and

Qualifications

• Good communication and interpersonal skills.
• Welsh language speaking/listening at CEFR B2 level or higher is an advantage.

Responsibilities

• Support delivery of safe, effective and cost-efficient prescribing across GP practices and care home reviews.
• Analyse prescribing data, produce reports, audits and cost comparisons.
• Assist Prescribing Advisors with projects and initiatives aligned with Health Board priorities.
• Review and improve repeat prescribing systems in GP practices and resolve prescribing queries.
• Provide medicines advice to healthcare professionals, patients and carers, and support medication reviews.
• Monitor drug spend and identify potential issues in prescribing trends.

Skills

Good communication

Welsh language (Level 3)

Education

BTEC Pharmacy Technician or equivalent

NVQ Level 3 Pharmacy Sciences

GPhC registered

Job description

Cwm Taf Morgannwg University Health Board

Prescribing Support Technician

The closing date is 11 November 2026

We are seeking a motivated and experienced Pharmacy Technician to join our Primary Care team.

The post holder will work independently to provide technical assistance and support the Care Home Team to aid the development of high-quality, cost-effective prescribing across our Care Homes in CTM.

The role includes facilitating the implementation of rational repeat prescribing systems within GP practices, developing expertise in GP clinical systems, and supporting prescribing audits and data analysis.

The post holder will also provide advice on medicines to Primary Care contractors, patients, carers and members of the public, and contribute to service improvement initiatives aligned with Health Board priorities.

If you are passionate about pharmacy services and ready to make a meaningful impact, we would love to hear from you.

Main duties of the job

Work as part of the Primary Care Prescribing Team to support delivery of safe, effective and cost-efficient prescribing across GP practices and Care Home reviews.

Analyse, maintain and interpret prescribing data, producing reports, audit packs and cost comparison information to support medicines optimisation

Support Prescribing Advisors with projects, audits and initiatives aligned to Health Board priorities.

Work with GP practices to review and improve repeat prescribing systems, resolve prescribing queries and implement prescribing strategies and policies.

Develop action plans with practices, support annual prescribing visits and provide training to practice teams on medicines management processes.

Collect and analyse clinical and prescribing data to support audits, presenting findings clearly to healthcare professionals.

Provide advice on medicines to healthcare professionals, patients and carers, including supporting medication reviews and resolving routine dosage queries.

Monitor prescribing trends and drug spend, contributing to financial efficiency and identifying potential issues such as fraudulent prescription claims.

Act as an authorised witness for the destruction of Controlled Drugs where required.

Develop patient education materials and promote collaborative working between GP practices, community pharmacies and wider healthcare teams.

About us

Cwm Taf Morgannwg (CTM) University Health Board, part of NHS Wales, serves a large population across a diverse and beautiful region, steeped in history and heritage. With nearly 13,500 staff, our health board is one of Wales's largest employers.

Together, we are Team CTM; a workforce dedicated to offering excellent patient care and support to the 450,000 people across our three regions, Bridgend, Merthyr Tydfil, and Rhondda Cynon Taf. We operate three District General hospitals, several community hospitals, primary and community care facilities.

CTM's location offers the best of South Wales, just 20 minutes from Cardiff's vibrant city life, the natural beauty of the Brecon Beacons, and the serene coastline at Ogmore. Whether you enjoy lively urban amenities, peaceful countryside, or seaside escapes, our location makes an ideal setting for both work and personal life.

Our CTM 2030 Strategy--Our Health, Our Future--focuses on uniting our region around shared health and wellbeing goals. Our values guide us daily:

o We listen, learn, and improve

o We treat everyone with respect

o We work together as one team

CTM employees enjoy benefits including; a leading pension, generous leave, flexible work, career growth, and access to ongoing learning and development.

At CTM, you'll find a welcoming, team-oriented workplace that values diversity and compassion, where you can take pride in your work and the difference it makes.

Job responsibilities

This post is advertised as Welsh Desirable. Whilst the candidate doesn't need to have skills in Welsh, we'll consider it an advantage when short-listing and selecting candidates. This isnt fluency, just Speaking & Listening skills at Level 3 (equivalent to CEFR B2) or above. Level 3 means being able to communicate in Welsh during routine clinical situations, such as welcoming patients, discussing straightforward aspects of their care and answering routine questions. If youre comfortable holding everyday conversations in Welsh, we encourage you to apply. Your Welsh language skills will help us provide person-centred care and enable patients to receive services in their language of choice. Have a look at our Croeso Candidate booklet below for more information.

You will be able to find a full Job description and Person Specification attached within the supporting documents or

Person Specification

Personal attributes

• Motivated
• Approachable & professional

Knowledge

• Disp/checking practice
• Good working knowledge of primary care pharmacy procedures
• Basic knowledge of clinical pharmacy
• Changing role of pharmacy technician
• Up to date knowledge of primary care pharmacy practice

Skills

• Good communication
• Welsh Language Speaking/Listening Skills (Level 3 and above)

Experience

• Primary Care pharmacy experience

Education/Qualifications/ Training

• BTEC Pharmacy Technician or equivalent in pharmaceutical science; NVQ level 3 pharmaceutical sciences; Registered as pharmacy technician with GPhC

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Cwm Taf Morgannwg University Health Board