Prescribing clerk & Administrator

NHS; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A healthcare provider in City Of London is looking for a Prescribing Clerk & Administrator to join their Medicines Management team. The role involves processing repeat prescription requests and dealing with medication queries. Ideal candidates will have excellent communication skills, attention to detail, and a collaborative approach to work. Training will be provided for software like EMIS web. The position offers a pay range of £12.21 to £13.14 an hour depending on experience.

Qualifications

• Be available for early starts (7.45am) and work at least one day until 18.30 pm.
• Experience working in GP or community pharmacy teams.

Responsibilities

• Process repeat medication requests.
• Liaise with GPs and patients regarding medication queries.
• Assist with front of house and back office duties.

Skills

Excellent communication skills

Attention to detail

Teamwork

IT skills

Tools

EMIS web

Microsoft Office

Job description

We are looking for a Prescribing clerk & Administrator to join our supportive team. You will be part of our Medicines Management team and take a lead in processing repeat prescription requests as well as dealing with medication queries. You will also be part of our wider administration team assisting with the front house and back office requirements of the practice.

Previous experience within general practice or a community pharmacy is desirable though full training will be given to the right candidate. Excellent people skills are essential.

Experience with software used by GPs (particularly EMIS web) is desirable, but full training will be given.

Applicants must be able to demonstrate excellent I.T. skills, strong communication skills, have the ability to pay attention to detail and be efficient with high standards of care and performance.

Applicants will be able to maintain a polite, calm, empathetic and helpful manner at all times when dealing with patients. They must also be able to adapt easily to changes within the NHS and the high level of demand of working as part of a busy general practice team.

You must be a team player and want to work effectively as part of a supportive team. We aim to provide a conducive environment for personal development and growth and we support each other so we can deliver excellent care to our patients.

Main duties of the job

Process repeat medication requests

Ensuring medication reviews are up to date

Working with our long term conditions team to ensure all tests required for medication reviews are requested and patient is recalled to do these

Answer medication queries from patients

Assist patients with requesting their medication via their online patient record account

Assist the practice with front of house and back office duties - answering the telephone, dealing with econsults, front desk reception work, dealing with tasks, dealing with emails, document management.

About us

Brunswick Park Medical Practice - Where we empower each other to deliver personalised medical carewith compassion and excellence

We won a North Central London award for Education and were highly commended in the Leadership category. We are proud of our values and our ethos of providing an environment where every member of the team can thrive and deliver excellent care for our patients.

We look after each other and our patients.

Brunswick Park Medical Practice

Job responsibilities

Processing repeat prescriptions requests

Use of GP computer systems - Emis web, docman, accurx, microsoft office etc.

Liaising with GPs, nurses, pharmacy, pharmacy technician, community pharmacist teams and patients regarding medication queries.

Handling prescription requests from care homes and other external agencies including appliance companies

Ensuring prescription processing is carried out in line with practice policies and current prescribing protocols.

Maintaining accurate records and documenting all communications.

Identifying and flagging potential prescribing issues, such as overuse or medication reviews due.

Supporting the clinical team with prescription audits or medication safety work when required.

Person Specification

Qualifications

• Be available for early starts (7.45am) and be able to work at least one day until 18.30 pm
• Excellent communication and interpersonal skills
• Excellent attention to detail
• Previous experience of GP or community pharmacy teams

Experience

• Experience of working in a team
• Experience of working in a GP practice or pharmacist team

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£12.21 to £13.14 an hourdepending on experience