Prescribing Clerk Administrator

NHS; Birmingham; On-site; GBP 21,000 - 26,000; Full time

Job summary

Join a leading NHS Practice as a Prescribing Clerk Administrator in Birmingham. This non-clinical role focuses on supporting pharmacy processes, ensuring patients receive their medications accurately. With no prior experience necessary, full training is provided. If you have strong attention to detail and are eager to learn, we want you!

Qualifications

• GCSEs in English and Maths required.
• Knowledge of SystemOne preferred.
• Strong attention to detail and organizational skills.

Responsibilities

• Receive and assist patients with healthcare service access.
• Complete prescription requests and update patient records.
• Provide support to the Practice team.

Skills

Attention to detail

Organizational skills

Education

GCSE grade A to C in English and Maths

Tools

SystemOne knowledge

Job description

Receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient, and effective way.

Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.

Main duties of the job

• Completing prescription requests from patients and pharmacies—paper, scanned documents, tasks, and email
• Action tasks from clinical staff regarding prescriptions
• Update patient records of what has been done
• Review all actions from work given in Doctors' baskets

About us

The Oaks Medical Centre employs around 60 staff members, including Clinical and Non-Clinical Teams. Staff wellbeing and retention are among our main objectives.

Our patients and staff are at the heart of all that we do, aiming to provide a world-class service that aligns with our vision of providing safe, caring, and effective services because people matter. We are seeking to recruit staff who share our vision and values of making The Oaks an incredible workplace.

Job responsibilities

We are looking for a proactive and organized individual to join our Non-Clinical Prescribing Team as a Prescribing Clerk Administrator. This is a non-clinical role focused on providing vital support to the practice's prescribing processes and ensuring patients receive their medications accurately and efficiently.

This position is ideal for someone with strong attention to detail and a willingness to learn. No prior experience in a GP practice or prescription handling is necessary. Full training will be provided.

Person Specification

Qualifications

• GCSE grade A to C in English and Maths

Experience

• SystemOne knowledge

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions) Order 1975, and as such, a submission for Disclosure will be made to the Disclosure and Barring Service (DBS) to check for any previous criminal convictions.