Presales Solution Consultant, NHS & Local Gov Midlands

TN United Kingdom; Staines-upon-Thames; On-site; GBP 50,000 - 90,000; Full time

Job summary

An innovative company is seeking a Presales Solution Consultant to drive technical sales partnerships within the Public Sector. This role involves utilizing advanced pre-sales techniques to showcase the capabilities of a leading platform, engaging with C-Suite executives, and collaborating closely with sales teams. You will have the opportunity to represent the company at marketing events and leverage your expertise in AI integration to enhance customer workflows. If you're passionate about technology and eager to make an impact, this role offers a dynamic environment for growth and success.

Qualifications

• 4-6 years of pre-sales solution consulting or sales engineering experience.
• Experience with Public Sector accounts is a plus.

Responsibilities

• Provide technical sales partnership and guidance to Public Sector accounts.
• Conduct customer interviews to uncover technology architecture and business requirements.

Skills

AI Integration

Pre-sales Solution Consulting

Sales Engineering

Territory Management

Commercial Awareness

Tools

ServiceNow Platform

Cloud Software Solutions

Job description

Job Description

ServiceNow is currently seeking a Presales Solution Consultant to provide technical sales partnership and guidance to customers within Public Sector accounts. The Solution Consultant will participate in the growth of customer accounts by utilizing advanced pre-sales techniques to communicate the capabilities, extensibility, and user-friendliness of the ServiceNow platform.

What you get to do in this role:

• Understand business and technical challenges addressed by ServiceNow products, including transformation, operational efficiency, compliance, security, and evolving business needs.
• Interact routinely with C-Suite executives.
• Conduct customer interviews to uncover technology architecture and business requirements.
• Partner with sales teams for account and strategy planning.
• Lead non-technical discussions to define objectives and demonstrate business value.
• Sell solutions based on value rather than features alone.
• Support and lead regional marketing events such as conferences, trade shows, and webinars.
• Demonstrate products through tailored presentations and standard demos, both onsite and via video conference.
• Collaborate on creating demo scripts and scenarios.
• Develop deep understanding of the ServiceNow platform to advise customers on best practices.
• Respond to RFI/RFP documents.
• Stay current on product updates, roadmaps, and competitive differentiators.
• Coordinate with Professional Services for deployment briefings and transition planning.
• Represent ServiceNow as a subject matter expert at executive briefings and marketing events.

Qualifications

• Experience integrating AI into workflows, decision-making, or problem-solving, including using AI tools and automating processes.
• Approximately 4-6 years of pre-sales solution consulting or sales engineering experience.
• Experience working with Public Sector accounts is a plus.
• Proficiency with the ServiceNow platform or cloud software solutions.
• Ability to collaborate with product management, marketing, partners, and professional services.
• Territory management skills, including pipeline development and working with sales teams.
• Willingness to travel regionally and regularly attend London offices.
• Understanding of complex matrix sales organizations.
• Commercial awareness and strategic thinking regarding technology and business drivers.

We encourage applicants from diverse backgrounds, including those without traditional experience, as we value inclusivity and unique perspectives.