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Presales Engineer – Public Safety & Emergency Services Network Technology, London

Chronos Consulting

United Kingdom

On-site

GBP 65,000 - 85,000

Full time

3 days ago
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Job summary

A global leader in public safety technology is seeking a Presales Engineer in London. The role will involve managing technical sales activities, supporting business development, and collaborating with technical teams to deliver effective solutions. Candidates should have a degree in engineering and at least 4 years of experience in a similar role, preferably with complex SaaS products. Strong communication skills and knowledge of Cloud services are essential.

Qualifications

  • At least 4 years of experience in a similar role with complex SaaS products.
  • Ability to present technical information to non-technical audiences.
  • Experience in blue light/public safety sectors is advantageous.

Responsibilities

  • Liaising with clients and providing pre-sale support.
  • Delivering technical presentations and product demos.
  • Identifying new business opportunities.
  • Supporting pilot implementations and training.

Skills

Technical knowledge in IP networking
Cloud service architecture knowledge
Customer-facing skills
Excellent communication abilities
Team-oriented approach

Education

Degree in Software Engineering, Communication Engineering, Electrical Engineering

Job description

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Presales Engineer – Public Safety & Emergency Services Network Technology, London, United Kingdom

Client:

Location:

Job Category:

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EU work permit required: Yes

Job Reference:

d05472033997

Job Views:

32

Posted:

12.08.2025

Expiry Date:

26.09.2025

Job Description:

Job Description

Our client is a global leader in public safety technology building omnichannel emergency service communications solutions. Following its growth across the Americas, the company is about to launch in the UK.

The Presales role will be responsible for managing activities that combine technical, sales, and business operations capabilities. The individual will assist the UK VP in maintaining customer relationships, supporting business development, and collaborating with technical, product, and engineering teams to understand and develop the product for the UK market. The role requires comfort working in a technical environment and the ability to explain product features and integration requirements following global team training.

Position Requirements:
  • At least 4 years of experience in a similar role with complex SaaS products, preferably in a fast-paced environment.
  • A degree or professional qualification in Software Engineering, Communication Engineering, Electrical Engineering, or equivalent experience.
  • Proven technical knowledge in IP networking.
  • Knowledge of Cloud service architecture.
  • Experience managing sales processes, including proposals, tenders, and project implementation.
  • Ability to present technical information to non-technical audiences.
  • Understanding of government data management, accreditation, and assurance is advantageous.
  • Strong customer-facing skills and excellent communication abilities.
  • Team-oriented, self-motivated, and capable of leading projects technically.
  • Experience in blue light/public safety sectors and Cisco collaboration architecture are big advantages.
Responsibilities:
Client liaison and Pre-sale support (80%):
  • Deep knowledge of company products, technology, and value propositions.
  • Understanding customer needs and translating them into effective solutions.
  • Responding to RFIs and RFPs.
  • Delivering technical presentations and product demos.
  • Identifying new business opportunities.
  • Collaborating with technical teams to develop solutions.
  • Supporting pilot implementations and training.
  • Developing training and onboarding materials.
  • Providing partner training and mentoring.
  • Attending industry events.
Business Processes (20%):
  • Supporting the UK VP and helping to establish best practices and procedures.
  • Building operational capabilities in the UK and Europe.
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