PreSales Engineer III

Everseen; Greater London; On-site; GBP 90,000 - 120,000; Full time

Job summary

Everseen is seeking a PreSales Engineer to be the technical storyteller for customers across EMEA. You will demonstrate our vision AI solutions, tailor technical demonstrations, and lead PoCs to showcase real-world impact.

This role requires strong enterprise SaaS experience and a passion for customer success. You will work with Go-To-Market, Operations, Engineering and Product teams to craft solutions, document best practices, and stay ahead of AI/retail tech developments.

Qualifications

• 7–10 years in technical sales, presales or solution engineering with enterprise customers.
• Bachelor’s or Master’s in Engineering, Computer Science or Business Technology or equivalent.
• Knowledge of AI and its use in retail; strong technical acumen about product features.
• Passion for delivering best-in-class customer experience and value.
• Experience developing innovative, enterprise-grade solutions in a fast-paced, global org.
• Ability to understand customer culture, needs and requirements.
• Experience of advanced data analytics and forecasting key account metrics.
• Fluent English; travel expectations with this role.

Responsibilities

• Deliver customized demonstrations of our technology to technical and business stakeholders.
• Own the technical components of the sales process for a seamless journey.
• Engage with customer CTOs and technical leaders to build trust in our solution.
• Lead presales for strategic enterprise accounts and define tailored technical solutions.
• Act as SME on our product, providing deep technical insights and data insights.
• Provide technical consultation via presentations, designs, demos, and PoCs.
• Lead PoC design, execution, and presentation to senior stakeholders.
• Collaborate with Go-To-Market, Operations, Engineering and Product teams to share knowledge.

Skills

Technical sales

Presales

Enterprise SaaS

Solution design

Stakeholder engagement

Data analytics

Customer experience

Education

Bachelor’s or Master’s in Engineering/CS/Business Tech

Job description

Everseen: A leader in vision AI solutions for the world’s leading retailers.

The Role

Join the Everseen Go-To-Market Team as a PreSales Engineer and become the technical storyteller for our customers across EMEA. Your focus will be on understanding our clients' unique challenges and crafting solutions that deliver their desired outcomes. You will connect with customers by demonstrating the power of Everseen’s technology and using data from trials and pilots to highlight its impact and potential.

This role will allow you to take your career to the next level, working alongside industry experts, on cutting-edge technology, to continue scaling an already successful global organization.

What you’ll do

• Deliver compelling, customized demonstrations of our technology to technical and business stakeholders.
• Own the technical components of the sales process, ensuring a seamless and informed sales journey.
• Engage directly with customer CTOs and technical leaders to build trust and instill confidence in our solution’s capabilities and fit.
• Lead presales efforts for strategic enterprise accounts, work collaboratively with others in the sales team to define tailored technical solutions that align with customer needs and business goals and help drive the sales process in partnership with the Go-To-Market team.
• Act as the subject matter expert (SME) on our product, delivering deep technical insight, and advice on the data insights gained.
• Provide technical expertise through presentations, solutions designs, demonstrations and proof of concepts via various mediums. Provide ongoing technical consultation, addressing complex questions and objections with authority and clarity.
• Lead Proof of Concept design, execution, and presentation to senior customer stakeholders, translating customer requirements into solution architecture while clearly articulating how our platform solves real-world problems and the insights it generates.
• Provide excellent customer service anticipating and meeting the needs of the customer head on.
• Work collaboratively with the Go-To-Market, Operations, Engineering and Product teams to document and improve best practice and processes. Engage in and continuously provide knowledge sharing. Create and maintain reusable demonstration environments, templates, and sales tools.
• Stay up to date with all new developments in Everseen’s technology, Computer vision, Gen AI, and the wider retail technology space.

Collaborating With

• Customer and customer’s business teams
• Everseen’s Go-to-Market and reporting teams
• Everseen’s Operations team
• Everseen’s Product and Engineering teams

Profile and Skills

• 7-10 years in technical sales, presales or solution engineering roles working with enterprise level customers and on SaaS based products, solutions or services.
• Ideally holds a Bachelor’s or Master’s degree in Engineering, Computer Science, or Business Technology or equivalent.
• Knowledge of and interest in AI and its use in retail. A keen interest in Everseen’s solutions and a technical acumen to understand the features and functions that we offer. Knowledge and experience of the retail market.
• A true passion for delivering best-in-class customer experience. Demonstrated success in positioning, presenting and demonstrating new products and features.
• Understanding of and experience in developing innovative and creative solutions for enterprise level customers in a fast paced, global organisation.
• Ability to develop a comprehensive understanding of customer culture, needs and requirements.
• Experience of advanced data analytics.
• Experience of forecasting and tracking key account metrics in a business development team. A drive to meet and exceed targets and goals.
• Experience of developing relationships, communicating and working with customers at a technical and enterprise level.
• Strong verbal and communication skills, Everseen’s business language is English.
• There is an expectation of travel with this role including travel to meet with customers and to work with the Everseen team.

About Everseen

Shrink and inefficiency cost global retailers more than a hundred billion dollars each year. But Everseen is changing that equation. We are a leader in vision AI, transforming business operations for global retailers by reducing shrink, improving operations, and delivering a better customer experience.

Supporting 11 of the top 20 global retailers, Everseen’s AI innovations help retailers save millions of dollars every month. Its flagship product, Evercheck, is deployed in 10,000 retail stores and 150,000 checkouts globally. Everseen operates at unmatched scale, processing over 15 million transactions, and more than six petabytes of video data, daily.

Trusted by major food, drug, mass, and specialty retailers around the world - including Kroger, Meijer, and Woolworths - we also partner with leading hardware, AI, and cloud computing providers such as Google, NVIDIA, NCR, and Dell.

Founded in 2007 and headquartered in Cork, Ireland, Everseen has over 700 employees globally, with a European headquarters in Cork, Ireland, a U.S. headquarters in Miami, and hubs in Romania, Serbia, India, Australia, and Spain.

We are a dedicated team of inventors, research scientists, engineers, AI experts and retail industry veterans. Our culture is built on accountability, collaboration, and high standards. We take ownership of outcomes, prioritise our customers, operate as one team, move quickly with purpose, and continually raise the bar in everything we deliver.

Our Culture

Our culture is built on ownership and accountability, we own outcomes, not tasks. We stay relentlessly customer-first, letting their needs shape our priorities and decisions.

We work as one team: we challenge ideas, align quickly, and commit together. We move with pace, without compromising on simplicity or quality. And every day, we raise the bar, strengthening our talent, pushing innovation forward, and maximizing our impact.

Our Values

We OWN THE OUTCOME. No silos, no excuses.

We ARE CUSTOMER-FIRST. They guide our decisions.

We ARE ONE TEAM. Debate, decide, commit.

We MOVE WITH PACE. With simplicity and quality.

We RAISE THE BAR. On talent, innovation and impact.

Our Commitment

Everseen is committed to creating an environment where everyone can succeed. Our employees should feel a sense of belonging, have an opportunity to grow their careers, and feel free to be their most authentic selves. Everseen takes great pride in the diversity of its global workforce, and insists upon a safe, inclusive workplace where our differences are our collective strength. We treat each other with dignity, and respect, and require all employees, officers, and directors to seek to understand the importance and value to Everseen of diversity, and inclusion.

Everseen is committed to creating a safe environment for all employees and has a zero tolerance policy for bias and discrimination of any kind. Our work environment is one without offensive, hostile, or intimidating conduct, whether verbal, written or physical, in nature. Everseen will not tolerate prejudice or discrimination of any kind including without limitation, where based on aspects such as, race, colour, sex, gender, religion, age, family status, disability of any kind, sexual orientation.