Preparation Technician

Group 1 Automotive; Norwich; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as a Preparation Technician and be part of a dynamic team dedicated to delivering exceptional automotive services. With access to top-notch training facilities, you'll enhance your skills while contributing to a supportive and friendly work environment. Enjoy a range of benefits including generous annual leave, flexible working options, and opportunities for personal development. This is your chance to make a significant impact in a rapidly growing organization that values integrity, teamwork, and professionalism. If you're passionate about providing outstanding customer experiences, we want to hear from you!

Benefits

33 days of annual leave

Exclusive retail discounts

Discounts on new and used cars

Company pension scheme

Cycle-to-work scheme

24/7 access to healthcare professionals

Paid day to volunteer

Company share purchase plan

Training and development opportunities

Flexible working options

Qualifications

• Experience in a similar role within the motor industry is essential.
• Ability to work effectively to timescales with a keen eye for detail.

Responsibilities

• Carry out service, diagnosis, and repair of vehicles to excellent standards.
• Communicate effectively with the Service Reception team and Workshop Control.

Skills

Full UK Driving Licence

Motor Industry experience

Teamwork

Attention to detail

Ability to work independently

Job description

Preparation Technician – Mercedes-Benz Norwich

Time to switch up a gear? Be part of something better.

Enjoy support that’s second to none as a Preparation Technician at Group 1 Automotive. With training at some of the best facilities in the industry, you’ll learn new skills while becoming an expert. And best of all, you’ll be part of a fun, friendly team that will support you every day.

What we can offer you

• Enjoy 33 days of annual leave(including bank holidays) to rest and recharge
• Save money every day withour exclusive retail discounts
• Drive a great dealwith discounts on new and used cars, plus servicing offers
• Plan for the years aheadwith our company pension scheme
• Balance home and workwith our industry-leading family-friendly policies designed to help you spend more time with the people that matter
• Commute for lesswith our cycle-to-work scheme
• Prioritise your wellbeingwith dedicated support for you and your family
• 24/7 access to healthcare professionals, ensuring you get the expert advice you need quickly and easily
• Make a differencewith a paid day to volunteer in your community
• Invest in your futurewith our company share purchase plan
• Earn financial rewardswhen you refer a friend to join the team
• Keep learning and growingwith our training and development opportunities for everyone.
• Life assurancewith the option to increase cover
• We’re open toflexible workingoptions – just ask

What you’ll do day to day

• Carrying out service, diagnosis and repair of vehicles to excellent standards.
• Communicating with the Service Reception team and Workshop Control.
• Speaking with customers on occasion to provide your expert, technical opinion.
• Maintaining thorough and up-to-date product knowledge.
• Maintaining exceptionally high customer service levels that lead to customer loyalty and referrals.
• Maintaining good housekeeping standards and orderly administration of your work.

Helpful skills and qualifications

Don’t worry about ticking off every single skill here − if you care about delivering great experiences as much as we do, we want to hear from you.

• Full UK Driving Licence
• Motor Industry in a similar role is essential
• Happy to work independently and as part of a team
• Ability to work to timescales effectively, with a keen eye for detail

We value diversity and believe it strengthens our team. If you don’t meet every requirement listed but are enthusiastic about this role and eager to learn, we encourage you to apply.

Be part of something big

Group 1 Automotive is on an exciting growth journey. We are home to over 7000 colleagues dedicated to providing exceptional customer service, with 114 dealerships in the UK, representing 21 brands at the forefront of automotive retail.

But you don’t need to love cars to work with us- just need to share our mission to create outstanding and trusted experiences for our customers, our partners, and our people.

Our Values

At Group 1 Automotive we pride ourselves on our five core values that are incorporated in all we that do.

Respect - Integrity - Transparency - Teamwork – Professionalism

These are the principles that every member of our team lives by, whether that be business functions, customer interactions, how we interact with the local community and even how we view each other in the team.