Premium Watch Sales Specialist

Harding+; Birmingham; On-site; GBP 23,000 - 41,000; Full time

Benefits offered by this job

Accommodation onboard

Meals onboard

Visa & seafaring docs support

Worldwide travel

Job summary

Harding+ is seeking experienced Watch Sales Specialists to join our onboard retail teams on cruise ships worldwide. You will sell premium watches, deliver a luxury guest experience and earn up to 6% commission on watch sales, in addition to base salary.

Live at sea, join a close-knit team, travel the world, and build relationships with guests from around the globe while guiding them through high-value purchases with expertise and care.

Qualifications

• Proven experience selling luxury watches.
• Strong knowledge of premium and Swiss watch brands.
• Experience guiding customers through high-value or considered purchases.
• Motivation and ambition to achieve and exceed sales targets.
• Confidence delivering product presentations, seminars or guest events.
• A flexible, team-focused attitude and the ability to adapt to life at sea.
• Fluency in English; additional languages would be an advantage.
• A good level of physical fitness, as the role involves being active throughout the day.

Responsibilities

• Deliver a premium guest experience and maximise watch sales onboard.
• Welcome guests, assess needs and recommend pieces relevant to style, occasion or collection.
• Confidently introduce brands, explain features and value, invite handling and ownership.
• Know when to give space and when to progress conversations toward commitment.
• Support onboard events, presentations and promotions to create interest and leads.
• Maintain product presentation, stock and compliance, and share knowledge with the team.
• Build trust with guests considering significant purchases.

Skills

Proven luxury watch sales

Premium & Swiss brands knowledge

High-value sale guidance

Sales target drive

Product presentation & events

Life at sea adaptability

Fluency in English

Job description

Sell premium and luxury watches at sea, earn up to 6% commission on watch sales, and build relationships with guests from around the world. We’re looking for experienced Watch Sales Specialists to join our onboard retail teams, working on cruise ships around the world. This is a unique opportunity for someone with proven experience selling luxury watches. You’ll need strong product knowledge, confidence with premium and Swiss watch brands, and the ability to guide guests through a considered, high-value purchase with expertise and care. Working at sea is very different from working on the high street. You’ll live and work onboard, become part of a close-knit team, and have the opportunity to develop guest relationships across the cruise. Some guests may buy in the moment. Others may return several times before making a decision. Your role is to guide that journey with patience, knowledge and strong commercial instinct. This is a chance to combine luxury watch sales, travel and excellent earning potential, with the opportunity to earn up to 6% commission on premium watch sales, on top of salary.

About Harding+

Harding+ is a leading cruise retail business, working closely with cruise line partners and brand partners to make every cruise better. Our onboard boutiques offer guests a carefully selected range of products across categories including watches, fine jewellery, fashion, beauty, liquor, confectionery and logo products. We are proud to have been recognised as Cruise Retailer of the Year in 2022, 2023 and 2025, reflecting our focus on outstanding service, strong brand partnerships and memorable guest experiences.

What You’ll Do

As a Watch Sales Specialist, you’ll be responsible for delivering a premium guest experience and maximising watch sales onboard. You’ll welcome guests into the boutique, understand what they are looking for, and use your product knowledge to recommend pieces that feel relevant to their style, occasion or collection. You’ll confidently introduce guests to different watch brands, explain features and value, invite them to handle and try pieces, and help them imagine ownership. You’ll know when to give space, when to continue the conversation, and when to move naturally towards commitment. You’ll also support onboard events, presentations and promotions, using these moments to create interest, generate leads and bring guests back into the boutique. Alongside this, you’ll maintain excellent product presentation, support stock and compliance processes, and share your knowledge with the wider team. This role is about more than product knowledge. It requires presence, composure and the ability to build trust with guests who may be considering a significant purchase.

What You’ll Bring

We’re looking for someone with proven experience selling luxury watches. This role would suit someone who has worked with premium or Swiss watch brands and understands how to sell through product knowledge, storytelling, trust and a consultative guest experience. You will have:

• Proven experience selling luxury watches
• Strong knowledge of premium and Swiss watch brands
• Experience guiding customers through high-value or considered purchases
• Motivation and ambition to achieve and exceed sales targets
• Confidence delivering product presentations, seminars or guest events
• A flexible, team-focused attitude and the ability to adapt to life at sea
• Fluency in English; additional languages would be an advantage
• A good level of physical fitness, as the role involves being active throughout the day

What You’ll Get

• Competitive salary, plus up to 6% commission – all take home pay
• Included accommodation and meals provided onboard
• No household bills while you are working at sea
• Support with necessary visas and seafaring documents
• Dedicated in-house training across sales, product and brand knowledge
• The opportunity to travel the world while earning
• Contracts of up to 6 months onboard, usually followed by 1 to 2 months at home between contracts
• On selected cruise lines, the opportunity to travel independently after your contract, with support for your return travel home afterwards

If you have proven luxury watch sales experience, strong product knowledge and the commercial confidence to sell in a unique cruise retail environment, this could be your next move. Bring your expertise, your confidence and your passion for watches, and start your next adventure with Harding+.