Premium Vehicle Handover Specialist

BCA Group; Leighton Buzzard; On-site; GBP 32,000; Full time

Job summary

A leading vehicle remarketing company in the UK seeks a Premium Vehicle Handover Specialist to deliver an exceptional customer experience. You will travel across various locations for vehicle handovers, requiring a minimum of 2 years of full UK driving license and a strong customer service mindset. Join a brand new team and play a vital role in making customers' 'New Car Days' special.

Benefits

Discounts for buying and selling vehicles

Employee discounts on vehicles

Eyecare and Flu Vouchers

Employee Assistance Programme

Wellbeing Centre access

Qualifications

• Right to work in the UK.
• Held a Full UK Licence for more than 2 years.
• Clean driving licence (minor offences considered).

Responsibilities

• Deliver a first class 'white glove handover' experience.
• Travel to various locations throughout the UK daily.
• Be a Brand Ambassador with a customer-first approach.

Skills

Customer Service mindset

Driving License

Can-do attitude

Job description

Premium Vehicle Handover Specialist - BCA Corby
£31640 a year - Monday - Friday
47.5 hours per week plus paid overtime
Driving Licence (Required)
Optional weekend work

We are looking for a customer-service oriented person who takes pride in delivering an exceptional experience, ideally with a background in front-of-house or customer-facing roles.

If you love people, cars and driving, enjoy the open road and can deliver a first-class customer service, whilst feeling like your own boss but also value support from an experienced coordination team, this is for you.

We offer stability and flexibility to suit your lifestyle with opportunities to progress your career within Europe’s leading used vehicle marketplace and automotive services.

Who are we?

BCA are the biggest name in Europe’s vehicle remarketing industry, backed by the Constellation Automotive Group, we are part of a family including cinch and WeBuyAnyCar.com. We’re growing hugely and are on a key digital transformation journey. Through acquisition, simplification and innovation BCA aims to drive accelerated growth. Backed up by industry leading technology we have a nationwide team of logistics and inspection professionals and offer a full range of integrated services to support our customers through the entire fleet management process.

Role Overview

Based from our Corby site, you will be delivering a first class “white glove handover” experience exclusively to select clientele.

You should be prepared to travel to a variety of locations throughout the UK on a daily basis. Delivery and collection sites may include company premises, customers’ homes and business locations.

Forming part of a brand new team of drivers, as Brand Ambassador you will have a customer first’ approach and will be excited about the essential part you play in making your customer’s ‘New Car Day’ a special and immersive experience

Our dedicated expert team of coordinators and planners are responsible for planning your routes and daily schedules to fit within the timeframe of vehicle deliveries.

The Benefits?

Discounted rates for buying and selling vehicles for yourself, family and friends

Exclusive employee friends and family discount to purchase a vehicle from cinch

Eyecare and Flu Vouchers

Employee Assistance Programme to help you deal with life’s challenges

Huge range of retail and lifestyle discounts and cashback rewards

Online employee Wellbeing Centre

What do we need from you?

Right to work in the UK

Held a Full UK Licence for more than 2 years

Clean driving licence (we will consider points for minor offences)

Customer Service mindset

A ‘can-do’ attitude for this hands-on, physical role (it’s not physical)

The ideal candidate will be excited about the essential part they play in making their customer’s ‘New Car Day’ a special and immersive experience.

You will receive a full company induction via our in-house dedicated Driver Training Programme, uniform, IT equipment, a company credit card, fuel card and support from an experienced team.