Premium Retail Team Lead: Drive Sales & Customer Experience

Tempur Sealy International; England; On-site; GBP 23,000 - 32,000; Full time

Benefits offered by this job

Commission incentives

Job summary

Tempur Sealy International is seeking an experienced Retail Assistant Store Manager to lead a high-performing team and drive store performance. You will partner with the Store Manager to deliver outstanding customer journeys, expert product knowledge, and brand-aligned service at Tempur stores.

The role focuses on coaching and developing staff, maintaining store standards, and achieving sales and KPI targets while operating with integrity and customer-first focus.

Qualifications

• At least 1 year’s demonstrable experience in a premium brand retail environment as Assistant Store Manager, Supervisor or Senior Sales.
• Passion for developing teams with responsibility and commitment to excellence.
• Customer focused with a high standard of service delivery.
• Commercial awareness with drive to exceed sales targets.

Responsibilities

• Support Retail Store Manager in daily operations across the store.
• Drive store KPI standards and merchandise presentation to meet targets.
• Lead and motivate the team to deliver a best-in-class customer journey and brand ambassador experience.
• Develop product knowledge and coach team to maximize sales and profitability.

Skills

Leadership

Customer service

Communication skills

Team development

Sales

Job description

Tempur Sealy International is seeking an experienced Retail Assistant Store Manager to lead a high-performing team and drive store performance. You will partner with the Store Manager to deliver outstanding customer journeys, expert product knowledge, and brand-aligned service at Tempur stores.

The role focuses on coaching and developing staff, maintaining store standards, and achieving sales and KPI targets while operating with integrity and customer-first focus.