Premium Retail Experience Advisor

R.M. Williams; Marlow; On-site; GBP 12,000 - 18,000; Full time

Benefits offered by this job

Generous product allowance

40% employee discount

Monthly KPI incentive program

Employee Assistance Program

Paid parental leave

Excellent career development, incl. op

Job summary

R.M.Williams in the United Kingdom is seeking a Part-Time Customer Advisor to help drive a premium store experience and support day-to-day operations. You will be a front-line ambassador, contributing to sales targets and maintaining high standards of service.

You'll learn quickly, develop deep product knowledge across fashion, footwear and accessories, and communicate effectively with customers and teammates while upholding visual standards and brand values in-store.

Qualifications

• 1 year experience in a fashion or footwear retailer
• Proven ability to meet and contribute to sales targets and KPIs
• Ability to learn quickly and develop exceptional product knowledge across our range of fashion, footwear and accessories
• Excellent communication skills when interacting with customers, managers and coworkers

Responsibilities

• Contribute to setting high standards for customer service and sales, serving as an R.M.Williams role model
• Deliver visual excellence through implementation and daily maintenance of store visual standards, to create the best store environment and presentation of our products
• Exemplify excellence with our Signature Service, welcoming every customer into the R.M.Williams experience
• Actively engage in selling products on the shop floor and participate in all company promotions and activities as required, contributing to achieving daily, weekly, monthly and yearly sales targets
• Staying informed about new products, promotions, and company policies to better assist customers

Skills

Customer service

Sales targets

Product knowledge

Communication

Job description

R.M.Williams in the United Kingdom is seeking a Part-Time Customer Advisor to help drive a premium store experience and support day-to-day operations. You will be a front-line ambassador, contributing to sales targets and maintaining high standards of service.

You'll learn quickly, develop deep product knowledge across fashion, footwear and accessories, and communicate effectively with customers and teammates while upholding visual standards and brand values in-store.