Premium Experience & Sales Leader

ESS; Greater London; On-site; GBP 68,000 - 83,000; Full time

Benefits offered by this job

Healthcare

Wellbeing support

25 days leave

Birthday off

Meals on duty

Pension scheme

Employee discounts

Job summary

Levy UK & Ireland seeks a dynamic Head of Premium Experience and Sales to drive premium hospitality sales at The O2 in London. You will lead strategy, client relationships and product development for high‑value suite holders, ensuring exceptional guest experiences and revenue growth across events.

You will collaborate with marketing, culinary and operations teams to shape offerings, oversee CRM and reporting, and maintain a strong, collaborative relationship with senior stakeholders.

Qualifications

• Proven track record in premium hospitality, venue sales or corporate account management.

Responsibilities

• Lead sales strategy for named suite estate and drive revenue across pre‑order, day‑of‑event and new product channels.
• Own full named suite holder relationships and grow high‑value B2B accounts.
• Develop commercial targets and product offerings with Marketing, Culinary and Ops teams.
• Implement CRM, track performance and report to senior stakeholders.

Job description

Levy UK & Ireland seeks a dynamic Head of Premium Experience and Sales to drive premium hospitality sales at The O2 in London. You will lead strategy, client relationships and product development for high‑value suite holders, ensuring exceptional guest experiences and revenue growth across events.

You will collaborate with marketing, culinary and operations teams to shape offerings, oversee CRM and reporting, and maintain a strong, collaborative relationship with senior stakeholders.