Premium Events Manager - Wembley Arena

Levy Restaurants UK; Wembley; On-site; GBP 38,000 - 48,000; Full time

Job summary

A prominent catering company seeks a Premium Events Manager for Wembley Arena. The role involves overseeing catering operations, maintaining high standards for guest experience, and managing key relationships with clients. Candidates should have at least three years of experience and a passion for food and hospitality.

Benefits

Medicash - Healthcare benefits

Aviva Digicare - Free annual healthcare check

Exclusive Benefits & Wellbeing site

Entertainment discounts

Health & Wellbeing discounts

Travel discounts

Meals on duty

Vodafone discounts

23 days annual leave + bank holidays

Ongoing training & development

Qualifications

• Minimum 3 years’ experience in a comparative role.
• Strong operational experience with a passion for food & beverage.
• Ability to communicate effectively and articulate clearly.

Responsibilities

• Manage catering functions at OVO Arena Wembley.
• Oversee operations for hospitality areas during events.
• Ensure top quality service and adherence to health and safety.

Skills

Guest focus

Interpersonal skills

Leadership

Job description

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Who We Are

Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.

• £38000 per annum
  
  
  

Who We Are

Levy UK & Ireland is the vibrant and exciting sector of Compass Group, the world's largest catering company. We work at some of the greatest venues in the world, delivering legendary experiences in food, drink, and hospitality.

In the UK, we are proud to have a wealth of long-standing partnerships with venues across sport, entertainment, and events. Our partnerships include venues such as Wimbledon, Twickenham, Edgbaston, Tottenham Hotspur, Chelsea, Principality Stadium, Scottish Event Campus (SEC) and ExCel London.

We are culinary champions - it's what we do and it's what we are passionate about. At the core of our work is the belief that sustainably sourced great food and drink, coupled with exceptional service is key to creating legendary experiences.Focussed on ?doing the right thing' for our people and the planet, sustainability, wellbeing, diversity and inclusion are at the heart of what we do.

We are official partners of the British Paralympic Association and are proud to pay all our team members at least the Real Living Wage or London Living Wage.

We collaborate with some of the UK's most game-changing and well-loved brands, all sharing our vision for bringing best-in-class experiences.

• Medicash - Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
• Aviva Digicare - Free annual healthcare check
• Exclusive Benefits & Wellbeing site (Perks at Work)
• Entertainment discounts - up to 55% off cinema tickets
• Health & Wellbeing discounts - Discounts for Nuffield Health (20%) and Pure Gym (10%)
• Travel discounts - Discounts with holiday companies such as TUI and Expedia
• Shopping discounts - Save up to 15% at high street and online stores by purchasing Shopping Cards
• Meals on duty
• Vodaphone discounts
• Pension scheme and Life Assurance
• Employee Assistance Programme
• 23 days + BH's and additional day off for your birthday
• 2 days additional leave, following return from Maternity leave during first year back
• Competitive and supportive family benefits
• Day off for baby's first birthday
• Holiday purchase scheme
• On-going training & development and career pathways
• Professional subscriptions paid
• Financial wellbeing programme and preferred rates on salary finance products
  
  
  

Role Purpose

More about the role:

As our Premium Event Manager, you are key in managing the catering function at OVO Arena Wembley. You will take the lead in hospitality areas on event days and non event days, ensuring they are delivered effectively and to the highest standard and continuously build strong client and supplier liaisons.

It’s all about taking full accountability for a great food and beverage experience, to match the clients ambition, brand specifications and standards.

Key Responsibilities

• To take ownership of the Premium operation with a focus on the Coors Lounge during event and non event days
• Oversee and ensure that all services within remit are ready for operation at specific time and to the agreed standard.
• Drive our guest focus culture through consistently demonstrating an in-depth knowledge and appreciation of hospitality standards and client needs, that is infectious throughout your team.
• Close and detailed liaison with our client, premium area key partners and Levy Commercial Team to plan and deliver innovative solutions.
• Manage the business needs and performance standards in line with the Levy Core Signatures
• Monitor and maintain the Health and Safety policy, process, and culture across the venue.
• Directly liaise with client representatives and your Team Managers to ensure that communication and expectations are clear. Use structured, regular, and consistent meetings as a key tool.
• Monitor and maintain the Health and Safety policy, process, and culture across the venue.
• Lead the H&S culture and compliance across the venue
• Financially accountable for all costs and profitability of the premium operations
  
  
  

Person Specification

• Minimum 3 years’ experience in a comparative role
• Strong, quality operational experience with a passion for F&B
• Articulate and numerate. Able to accurately prepare quotes and reports
• Awareness of government legislation, including health and safety and employment law
• Proven competence of using systems and / or technology to enhance the operation
• The desire and ability to lead, direct and communicate both up and down the line, and to inspire others to want to follow, in the achievement of significant goals
• A creative thinker
• The drive and determination to get things done
• The desire and ability to interact personally and sensitively with others on an individual basis. To foster and develop others by offering support and encouragement
• A high level of influencing and interpersonal skills, capable of working collaboratively with team members and managing stakeholders at all levels of the organisation.
• Network and build relationships, and have a strong impact
• Excellent skill set (menu knowledge, technical organisation, time management)
• Understanding of production planning and optimising resources correctly
• Understand the financial impact of decisions taken
• Highly confident and positive
• A “can do” attitude towards all work undertaken
  
  
  

About You

At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered.

Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard.

We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate.

Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.

As part of Compass you'll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK's biggest businesses.

Job Reference: com/1003/68677001/52723525/SU #Levy UK

Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Hospitality

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