Premium Chocolate Retail Sales Associate

Läderach (Schweiz) AG; City of Westminster; On-site; GBP 18,000 - 26,000; Full time

Job summary

Läderach (Schweiz) AG is seeking a retail team member in Westminster to advise customers, sell a diverse range of confectionery, and maintain an inviting sales area. You will work in a fast-paced environment handling transactions and supporting production-related tasks.

The role requires strong customer focus, German and English language skills, and flexibility to work weekends and holidays. Join a Swiss chocolate brand with global reach and in-house training opportunities.

Qualifications

• Experience in retail and sales with direct customer contact.
• Ability to identify customer needs and provide personalised advice.
• Very good German and English; French an advantage.
• Reliable, quality-focused and adheres to hygiene standards.
• Team player, flexible including weekends/public holidays.

Responsibilities

• Provide customer-oriented advice and sell the product range, e.g., in selecting gifts.
• Engage with customers, identify needs and offer suitable solutions.
• Handle cash register operations and ensure precise cash reconciliation.
• Present confectionery and chocolate range in an appealing way.
• Carry out production-related tasks and replenish/maintain sales areas.
• Maintain high quality standards and hygiene.
• Work closely with the team and contribute to a positive environment.

Skills

Retail experience

Sales & customer service

German and English

Team player

Job description

Läderach (Schweiz) AG is seeking a retail team member in Westminster to advise customers, sell a diverse range of confectionery, and maintain an inviting sales area. You will work in a fast-paced environment handling transactions and supporting production-related tasks.

The role requires strong customer focus, German and English language skills, and flexibility to work weekends and holidays. Join a Swiss chocolate brand with global reach and in-house training opportunities.