Premises and Security Officer

Premises and Security Officer – Imagine being part of a transformative organisation that has championed community support for nearly five decades!

If you have a passion for supporting vulnerable individuals, then this could be the role for you! Spider are advertising on behalf of a non-profit organisation who are looking for a Premises and Security Officer to join their team in Thetford, Norfolk on a full-time permanent basis!

Why them?

This charity promotes social inclusion for the community benefit by preventing people from becoming socially excluded, relieving the needs of those who are socially excluded and assisting them to integrate into society.

Fantastic Company Benefits Include:

• Competitive Salary: On offer is a competitive salary of £13.50 per hour (£26,325 per annum pro rata based on a 37.5 hour working week).
• Holiday: 28 days plus bank holidays (pro-rata for part-time working)
• Sick pay
• Employee extras such as: Cycle2work scheme, Personal Accident Cover, Cashback healthcare & dental scheme through Simply Health, Birthday off, 24/7 counselling helpline, including six structured counselling sessions, Enhanced maternity/paternity/adoption pay, Extra leave accrued for length of service up to a maximum of 5 days after 5 full years' service and access to a wide range of store, leisure and travel discounts and much more!

About the role:

As a Premises and Security Officer, you will play a vital role in ensuring the safety and security of our premises while providing a friendly and supportive presence for our residents. Your focus will be on fostering independence through empowerment, enabling individuals to build resilience and essential life skills. You will serve as the first point of contact for residents and visitors, ensuring a welcoming atmosphere while promoting a harmonious community environment. The postholders will be required to work nights on a rota basis which includes weekends and public holidays. Shifts are 6 hours, 7.5 hours or 12 hours on a rota basis.

Main Duties and responsibilities:

• Maintain a visible presence throughout the building, patrolling both internally and externally.
• Control access to the premises and deliver front-of-house concierge services in a professional, friendly manner.
• Undertake a variety of administrative, reception, maintenance, and cleaning duties.
• Ensure the safety and security of the residents and premises, managing emergencies appropriately.
• Conduct routine checks on fire and emergency systems and maintain accurate written records.
• Update computer systems with relevant information and maintain both manual and electronic records.
• Liaise with local authorities and agencies to prevent damage and ensure the well-being of residents.
• Provide domestic support, including cleaning communal areas and addressing minor repairs as needed.
• Attend team meetings and supervision meetings as required.

About you:

You should possess previous experience in a supported accommodation environment or working with vulnerable populations, a thorough understanding of housing-related support services, and a commitment to safeguarding. Excellent interpersonal and communication skills are essential, along with the ability to work collaboratively in a multi-disciplinary team. A proactive attitude, adaptability to changing routines, and strong organisational skills are key attributes. A current driving licence and access to a vehicle is essential, as travel may be required. While vocational experience is greatly valued, we also welcome applicants with significant lived experience that aligns with our mission. Your unique insights can be invaluable in fostering understanding and empathy within our community.

If you have the relevant skills and experience and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.

If you require any reasonable adjustments, such as access or information in an alternative format, please inform us as soon as possible so that we can make the appropriate adjustments.

No recruitment agencies, please