Premier Solution Engineer | Bilingual EN/ES

Appian Graphics Corp.; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading software company in the United Kingdom seeks a Premier Solution Engineer. This role focuses on customer management and collaboration across departments, requiring exceptional communication skills and technical aptitude. Candidates should have a Bachelor's degree in Computer Science or related fields along with fluent English and Spanish. The company offers extensive growth and development opportunities, emphasizing personal and professional growth within a supportive community.

Benefits

Growth and development opportunities

Leadership programs

Tuition reimbursement

Employee-led affinity groups

Mentorship programs

Qualifications

• Experience in a software customer service role.
• Exceptional communication, customer service and presentation skills.
• Strong technical aptitude.
• Fluent in English and Spanish.
• Excellent problem-solving skills.

Responsibilities

• Work as a member of the account success team.
• Provide technical expertise to customers.
• Support the platform experience for assigned customers.

Skills

Customer service skills

Communication skills

Technical aptitude

Problem-solving skills

Fluent English

Fluent Spanish

Education

Bachelor’s degree in Computer Science, Engineering, Information Technology

Tools

AWS

Google Compute Engine

Microsoft Azure

MySQL

Oracle

SQL Server

MariaDB

Tomcat

Apache

IIS

Job description

A leading software company in the United Kingdom seeks a Premier Solution Engineer. This role focuses on customer management and collaboration across departments, requiring exceptional communication skills and technical aptitude. Candidates should have a Bachelor's degree in Computer Science or related fields along with fluent English and Spanish. The company offers extensive growth and development opportunities, emphasizing personal and professional growth within a supportive community.