Pre Sales Solutions Engineer, Growth

Vanta; London; Hybrid; GBP 50,000 - 90,000; Full time

Job summary

An innovative company is seeking a Pre Sales Solutions Engineer to enhance customer engagement and drive technical solutions. This role involves building strong relationships with clients, understanding their needs, and ensuring a seamless onboarding process. The ideal candidate will have a background in customer-facing technical roles, particularly in B2B SaaS, and be well-versed in cloud platforms and scripting languages. With a hybrid work model, you will collaborate closely with a talented team to deliver exceptional service and support. Join a forward-thinking organization committed to continuous improvement and customer satisfaction.

Benefits

Competitive salary and equity

Comprehensive medical, dental, and vision benefits

16 weeks paid parental leave

Health & wellness stipend

Remote workspace stipend

Commuter benefits

Pension matching

25 days PTO per year

8 company-paid holidays

Team building activities and company events

Qualifications

• 2+ years of experience as a solutions engineer or similar role.
• Hands-on experience with cloud platforms and operating systems.
• Knowledge of scripting languages and REST API development.

Responsibilities

• Own the technical relationship with customers and support their trial process.
• Develop a deep understanding of product capabilities and integrations.
• Provide market feedback to the product team based on customer interactions.

Skills

Customer-facing technical experience

B2B SaaS experience

Cloud platforms (AWS, Google Cloud, Microsoft Azure)

Operating Systems (Windows, MacOS, Linux)

Project management skills

Scripting languages (Python, Ruby, Bash, JavaScript)

REST API development

Cybersecurity knowledge

Job description

At Vanta, our mission is to secure the internet and protect consumer data. We believe that security should be monitored and verified continuously, empowering companies to practice better security and prove it easily. Vanta has a talented and kind team, and while some have prior security experience, many have succeeded at Vanta without it.

As a Pre Sales Solutions Engineer, you'll lead technical discussions with key prospects & customers, ensuring there are no barriers to using Vanta to meet their security goals.

You'll be an integral part of the Sales team, working pre-sales to ensure technical fit and create innovative solutions for our customers. Your attention to detail, focused on customer needs, will drive rapid onboarding and adoption, ultimately improving retention and success, while helping gather customer references, case studies, and product feedback.

This role is based in our London office with a hybrid schedule, primarily in-office on Tuesday, Wednesday, and Thursday.

What you'll do as a Solutions Engineer at Vanta:

• Own the technical relationship with our customers
• Develop a deep understanding of our product capabilities, integrations, configurations, messaging, partner ecosystem, and competitive landscape
• Listen carefully to prospects and clients to provide market feedback to the product team and help prioritize functionality needed to drive sales opportunities
• Support customers through their trial process with Vanta
• Build product examples, documentation, and other critical resources for our customers
• Cultivate an environment of teamwork, openness, creativity, and continuous improvement
• Identify and help drive new programs to improve the transition from pre- to post-sales

How to be successful in this role:

• Work in our London office 3 days a week (Tuesday, Wednesday, Thursday)
• Have 2+ years of customer-facing, technical experience as a solutions engineer, sales engineer, or similar role
• Previous B2B SaaS experience
• Hands-on experience with cloud platforms: AWS, Google Cloud, Microsoft Azure & Operating Systems (Windows, MacOS, Linux) and cloud architecture
• Strong project management skills, capable of operating in a startup environment
• Creative, technical, and persuasive
• Detail-oriented and organized
• Enjoy listening to customers, discussing strategies, and diving into details
• Knowledge of scripting languages (Python, Ruby, Bash, JavaScript) and a desire to expand skills
• Familiarity with REST API development and integrations is a plus
• Prior experience in cybersecurity is preferred

What you can expect as a Vantan:

• Competitive salary and equity
• Comprehensive medical, dental, and vision benefits with dependents coverage
• 16 weeks paid parental leave
• Health & wellness stipend
• Remote workspace stipend
• Commuter benefits
• Pension matching
• 25 days PTO per year
• 8 company-paid holidays
• Team building activities and company events

At Vanta, we value diversity and are committed to an inclusive environment. We do not discriminate based on race, gender identity, age, religion, sexual orientation, veteran, or disability status. We encourage people from all backgrounds to apply.

About Vanta

Founded in 2018, Vanta was born out of the need for accessible online security amidst rising data breaches. Our mission is to restore trust in internet businesses by enabling continuous security monitoring and proof. From automating compliance standards like SOC 2, HIPAA, and ISO 27001 to creating the leading Trust Management Platform, our vision remains to make security continuous and transparent. Thousands rely on Vanta to build, maintain, and demonstrate their trust in real-time.