Pre-Sales Solutions Architect

Tyk; United Kingdom; Remote; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a skilled Pre-Sales Solution Architect to join their innovative team. This role focuses on engaging with clients to understand their needs and design tailored API management solutions that drive business value. You will collaborate with sales, product management, and engineering teams to create compelling technical proposals and documentation. With a commitment to flexibility and remote work, this company fosters an environment where creativity thrives, offering unlimited paid holidays and a strong employee wellbeing platform. If you're passionate about technology and customer experience, this is the opportunity for you!

Benefits

Unlimited Paid Holidays

Employee Share Scheme

Generous Maternity and Paternity Leave

Volunteering Days

Company Retreats

Employee Wellbeing Platform

Qualifications

• Experience in a Pre-Sales role with a focus on technical solutions.
• Strong background in API Management and open-source technology.

Responsibilities

• Engage with customers to gather requirements and refine solutions.
• Design and architect customized solutions that meet customer needs.

Skills

Technical Aptitude

Communication Skills

Analytical Mindset

Project Management

Customer Experience Focus

Tools

Kubernetes

Docker

Linux

Salesforce

Hubspot

Job description

Who are Tyk, and what do we do?

The Tyk API Management platform is helping to drive the connected world and power new products and services. We’re changing the way that organisations connect any number of their systems and services. Whether internal, external, public or highly encrypted systems, Tyk helps businesses drive value across the retail, finance, telecoms, healthcare, or media industries (to name just a few!).

If you’ve banked online, used an app to check the news, or perhaps even driven a connected car, APIs, and by extension, Tyk, make that possible. Founded in 2015 with offices in London - UK, London - Ontario, Atlanta and Singapore, we have many thousands of users of our B2B platform across the globe. Brands using Tyk range from Lotte, Bell, T Mobile, to RBS, Capital One and Vinci. We have a varied user base hailing from every continent – even Antarctica.

Our Mission
Tyk is on a mission to connect every system in the world. We’ve started by building an API Management platform.

Total flexibility, default remote, radical responsibility
We offer unlimited paid holidays and remote working from anywhere in the world, for everyone. Why? Tyk was founded on the principle of offering flexibility and autonomy to our employees, we believe this allows our employees to achieve their best results. It also means we can build the best possible team; location and working hours are no barrier.

If this sounds like an environment that you believe could work for you, then read on to find out more.

The role:

We are seeking a highly skilled and customer-focused Pre-Sales Solution Architect to join our team. This role involves working closely with the sales team and internal stakeholders to understand customer requirements, design tailored solutions, and present technical proposals that align with the client’s business objectives. The ideal candidate will have a strong technical background ideally in API Management, excellent communication skills, and the ability to translate complex technical concepts into clear, compelling value propositions.

Here’s what you’ll be getting up to:

Customer Engagement & Strategy:

• Live and promote Tyk Values in all aspects of work
• Engage with customers through meetings, workshops, and discovery sessions to gather requirements and refine solution designs
• Lead sales engineering projects throughout the deal lifecycle, ensuring clear communication within the project team
• Guide clients in understanding API concepts and how to best implement them using Tyk’s solutions

Technical Expertise & Solution Design:

• Collaborate with sales teams to understand customer needs and business challenges
• Design and architect customised solutions that meet customer requirements and align with strategic goals
• Develop detailed technical proposals, including architecture diagrams, POCs, and implementation plans
• Create and maintain comprehensive architecture documentation for solutions
• Conduct competitive market analysis to articulate Tyk’s position and advantages

Collaboration with Internal Teams:

• Work closely with product management, engineering, and delivery teams to ensure proposed solutions are feasible, scalable, and aligned with company capabilities
• Provide field feedback to shape product development and improvements
• Collaborate with Sales and Marketing teams to create and refine marketing collateral, ensuring alignment with Tyk’s value proposition
• Partner in planning and executing events to attract new prospects and partners

RFP/RFI Response:

• Lead the technical response to RFPs (Request for Proposals) and RFIs (Request for Information), ensuring timely, accurate, and compelling submissions
• Coordinate with cross-functional teams to gather necessary information for proposals

Technical Documentation:

• Create and maintain technical documentation, such as solution briefs, white papers, and case studies
• Ensure all documentation is up-to-date, accurate, and aligned with company standards

Continuous Learning:

• Stay up-to-date with industry trends, emerging technologies, and competitor products
• Enhance technical knowledge through ongoing training, certifications, and self-study
• Actively participate in industry communities to share and gain knowledge

Here’s what we’re looking for:

Experience

• We are looking for an experienced Architect with a background in an equivalent Pre-Sales role (Sales Engineer, Sales Architect, Solution Consultant). The ideal candidate should possess:
• Proven track record of working with both enterprise and startup customers to deliver technical solutions
• Experience working with open-source technology
• Proven track record of quota attainment and working with sales, product, and marketing teams
• Technical expertise should cover a broad set of technologies and domains like:
• Experience with programming languages like Golang, Java, and Python
• Familiarity with application development processes, concepts, terminology, and frameworks
• Experience with Public and Private Cloud solution design
• Experience with:
• Kubernetes
• Containers
• Docker
• Linux
• Experience with API Management and/or managing APIs is highly valuable
• Familiarity with Event Broker technologies, Architecture frameworks and best practices
• Familiarity with CRM tools (e.g., Salesforce, Hubspot)

Skills

• Strong technical aptitude with the ability to understand and explain complex concepts
• Excellent communication, presentation, and interpersonal skills
• Analytical mindset with the ability to interpret data and provide actionable insights
• Project management skills with the ability to manage multiple priorities effectively
• A passion for delivering exceptional customer experiences and building long-term relationships

Here’s why you should join us:

• Everyone has unlimited paid holidays
• We have total flexibility in hours, as we believe creativity flows better when our people are given freedom to decide when they are most productive. Everyone is unique after all
• Employee share scheme
• Generous maternity and paternity leave
• Volunteering Days
• Company retreats
• Employee Wellbeing platform

We all share the same vision - we value authenticity, respect, responsibility, independence, honesty, diversity and inclusion and most importantly treating others how you wish to be treated. We look for like-minded people who bring their personalities to work every day, strive to achieve their personal goals and who are willing to challenge the way we do things, why? - to make what we do even better!

Tyk is an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.