Pre-Sales Solution Lead - Workplace

Computacenter; City Of London; Hybrid; GBP 60,000 - 90,000; Full time

Job summary

A technology solutions provider is seeking a Presales Solution Lead to enhance customer relationships and provide expert guidance in Workplace technologies. This role involves collaborating with sales specialists and identifying comprehensive solutions to meet clients' needs, specifically in Modern Management and Workplace Security. Ideal candidates should possess experience in innovative technology solutions and be adept at building trusted relationships with major clients.

Qualifications

• Experience in owning customer relationships from a technology perspective.
• Background in selling innovative Workplace customer solutions.
• Keen understanding of Modern workplace technologies.

Responsibilities

• Work with Solution Sales Specialists to identify technology solutions.
• Help customers procure Professional Services alongside Technologies.
• Build lasting relationships as a trusted advisor on technical strategy.

Skills

Customer relationship management

Workplace technologies

Commercial opportunity identification

Professional Services procurement

Collaboration platforms

AI knowledge

Job description

Overview

Location: UK - London, UK - Hatfield, UK - Manchester | Job-ID: 215262 | Contract type: Standard | Business Unit: Sales & Pre-Sales & Alliances

Life on the team

Are you looking for a Presales Solution Lead position within Workplace? Are you considered an expert in Workplace technologies? Do you have proven experience helping enterprise customers tackle challenges through industry leading technologies and services? Are you a technical thought leader and commercially minded? Would you like to work for a company that offers opportunities for personal development?

As part of our journey to become Europe’s leading independent provider of IT infrastructure services, enabling users and their business, we are looking to grow our solutions team within Workplace technologies with an exceptional Pre-sales Solution Lead.

The Workplace business exists to help customers ensure their environment is designed for people and engineered for business in a rapidly changing landscape. We are committed to supporting our customers in their evolution of the world of hybrid working, protecting against cyber threats at the endpoint, leveraging the benefits of AI for the user and doing all this in a sustainable way that equally delivers the optimal personalised experience. Solutions span our full portfolio of Hardware & Software Technology Sourcing and full lifecycle professional services, from advisory and discovery, through design and implementation, to adoption and evaluation. We underpin this with focus on common business goals: Enhancing productivity and usability for the user; leveraging technology to enhance quality and reduce cost; supporting security and business continuity; leveraging investments and avoiding creation of technical debt, and; supporting our customers’ sustainability goals.

As a Pre-Sales Solution Lead you will be responsible for working alongside our Solution Sales Specialists to help customers select technologies and access Computacenter Professional Services and build lasting trusted advisor relationships with some of the world’s largest customers.

What you'll do

• Work independently, and alongside our Solution Sales Specialists and Account Managers to identify, qualify and progress complex transformation opportunities in the fields of Modern Management, Workplace Security, Cloud Desktop, Frontline Workers amongst others.
• Help position technologies from leading industry partners, alongside Computacenter’s core catalogue of Professional Services and Portfolio of Services for Workplace
• To attend customer opportunity / strategy meetings to understand and articulate business and technical strategy for both Computacenter and the customer.
• Build lasting relationships with key stakeholders at identified customers, becoming a trusted advisor on technical strategy.
• Understand and be an expert internally for our core Workplace go to market propositions and advocate for these amongst the sales community.
• Support the growth of the Workplace Solution Area and delivery against its sales targets.
• Help represent the voice of the customer into internal forums to develop our Portfolio of Service offerings where requested, and in support of the Solution Area Director.
• Represent Computacenter at partner boards and forums, attend relevant events and conferences and act as a point of technical escalation within the business, ensure that this knowledge is shared across the business.

Secondary Responsibilities and Opportunities

• Help influence the development of the propositions and strategy of the Workplace Solution Area, working alongside our Group Development colleagues and the Office of the CTO
• Engage within a broad virtual team across Computacenter comprising Professional Services, Group Managed Services, Solution Leaders and Architects to help customers access and procure key technology solutions and services.
• Providing proposition and market insight to the Solution Sales Specialist within customer opportunities for both new and core Solutions.

What you'll need

• Previous experience in owning customer relationships from a technology perspective.
• Experience in selling compelling and innovative Workplace customer solutions.
• Ability to identify commercial opportunities within Workplace technologies.
• Experience with helping customers procure Professional Services offerings, alongside Technology Solutions.
• We are keen to speak with candidates that have specialisms and experience around Modern workplace and associated technologies such as collaboration platforms, AI, Identity and access management and digital workflow & automation tools.

About us

With over 20,000 employees across the globe, we work at the heart of digitisation, advising organisations on IT strategy, implementing the most appropriate technology, and helping our customers to source, transform and manage their technology infrastructure in over 70 countries. We deliver digital technology to some of the world’s greatest organisations, driving digital transformation, enabling people and their business.