Pre-Sales Solution Architect

TyK; United Kingdom; Remote; GBP 45,000 - 70,000; Full time

Job summary

A fast-growing software startup is seeking a seasoned Sales Engineer or Architect to drive technical sales processes. The ideal candidate will support the sales team in engaging with customers, gathering requirements, and building technical trust, contributing substantially to the company's growth and success.

Benefits

Unlimited paid holiday

Flexible working hours

Employee share scheme

Generous maternity and paternity leave

Company retreats

Qualifications

• Experience in start-up environments is essential.
• Proven ability to handle technical customer interactions.
• History of quota achievement in technology sales.

Responsibilities

• Support the sales team with client interactions and technical trust.
• Collaborate with sales and engineering teams on customer requirements.
• Provide technical demos and lead the pre-sales process.

Skills

Open Source Technology

Problem Solving

Software Development

Tools

Kubernetes

Docker

Linux

GO

Java

Job description

The role

We are looking for a seasoned sales engineer or architect to join a fast growing software startup to help drive the technical side of our sales processes, while inspiring, educating and building trust with our users. You’ll be working with the sales team to conduct client meetings, visits, remote video calls and introductions to Tyk, gather requirements and build technical trust through concept validations, needs, questions, and customer interaction.

The ideal candidate will have a history of success in startup environments with a proven ability to work as part of a team, build something where nothing exists, and instil instant technical trust and accountability with customers, partners, and internal relationships.

Here’s what you’ll be getting up to:

• Working with a diverse team of Tyklings from 35+ countries in a true remote first company
• Enabling a top sales team to meet and exceed team sales quotas
• Gather, understand, and develop customer requirements for our API Gateway & Management platform
• Stay up to date and current with Tyk technology platform, future releases, roadmap initiatives, and market trends
• Collaborate with the Sales team to manage new and existing client and partner relationship engagements to help drive pipeline, revenue, and customer satisfaction
• Support POC’s and assist throughout a customer’s evaluation process
• Provide overviews, demos, concept introductions, and other technical components of the pre-sales process
• Work with the engineering team to develop collateral, recommend improvements, guide customer journeys, and update Tyk public facing documentation
• Understand the competitive market landscape and how Tyk fits vs competition
• Help qualify sales opportunities and ask technical questions in order to qualify and prioritise leads and new opportunities
• Lead from within – be a voice others want to listen to in Tyk

Here’s what we’re looking for:

• Experience working with open source technology
• Proven Solutions Architecture and customer management experience, preferably in Technology Sales
• History of handling technical questions, new demos, customer interactions, and all customer communication
• Ability to present proposals and articulate core technical value proposition
• Proven track record of quota achievement and working with sales, product, and marketing teams
• Familiarity with application development processes, concepts, terminology, and frameworks.
• Background in CI/CD, containers, or other microservices focused platforms
• Knowledge/mastery of Kubernetes, containers, Docker, Linux, GO, Java
• Solid understanding and hands-on experience in software development and web technologies. Ability to prototype and build small programs is a must
• Strong problem-solving skills and willingness to roll up your sleeves to get the job done

Here’s why you should join us:

• Everyone has unlimited paid holiday.
• We have total flexibility in hours, as we believe creativity flows better when our people are given freedom to decide when they are most productive. Everyone is unique after all.
• Employee share scheme
• Generous maternity and paternity leave
• Company retreats

We all share the same vision – we value authenticity, respect, responsibility, independence, honesty, diversity and inclusion and most importantly treating others how you wish to be treated. We look for like-minded people who bring their personalities to work every day, strive to achieve their personal goals and who are willing to challenge the way we do things, why? – to make what we do even better!

Our values tell the story of Tyk – here’s how:

• It’s ok to screw up!

We’ve found that it’s often the ‘stupid’ or unexpected ideas that turn out to be the successful ones – so try it, at least we can say we have!

• The only stupid idea, is the untested one!

It’s in our DNA – starting a business with founders 12 hours apart, giving our gateway away for free – sure, we did that, and we’d do it again!

• Trust starts with you – make it count!

Trust is a two-way street – instill it from day one!

We have each other’s back – we’re all on the same team. Think before you speak or act.

• Make things, better!

Always try to leave things better than when you found them – change is constant, inevitable and embraced! Be that change we want to see.