Pre-Sales Consultant

Support Revolution; Thatcham; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

Support Revolution is seeking a Pre-Sales Consultant to help reshape IT support while working with leading clients. Your role will involve guiding prospects through solutions, conducting demos, and addressing complex technical queries to elevate their service experience. Join us in driving innovation and challenging the status quo in software support.

Benefits

Competitive Salary

Generous Annual Leave

Employee Wellbeing Programs

Personal Development Opportunities

Hybrid Working Model

Length of Service Rewards

Company Pension Scheme

Employee Referral Scheme

Birthday Leave

Annual Leave Purchase Scheme

Qualifications

• Experience in pre-sales or technical consulting.
• Strong understanding of Oracle, SAP, VMware.
• Ability to analyse customer needs and offer tailored solutions.

Responsibilities

• Provide technical support through the sales process.
• Deliver engaging technical presentations to clients.
• Collaborate with global teams to address customer inquiries.

Skills

Presentation Skills

Communication Skills

Problem Solving

Technical Knowledge

Consultative Approach

Education

Degree in a relevant field

Experience with Oracle or SAP

Job description

Pre-Sales Consultant

Are you an Oracle pro with knowledge of SAP, PeopleSoft, or VMware? Looking to take your Pre-Sales career to the next level? At Support Revolution, we’re on the lookout for a Pre-Sales Consultant who can wow clients, deliver game-changing solutions, and help businesses escape overpriced software support!This is your chance to work with top-tier clients, shape technical solutions, and be the key to unlocking new business opportunities across the globe!

About the role:

At Support Revolution, we’re shaking up the IT support industry, helping businesses break free from the status quo with smarter, more cost-effective solutions. As a Pre-Sales Consultant, you’ll be the driving force behind our mission - guiding prospects, delivering compelling demos, and proving why we’re the best in the game.

This is a full-time role offering flexibility to work fully remote or in a hybrid setup – whatever works best for you!

What you’ll be doing:

• Working closely with the global commercial team to provide technical support through the sales process
• Use a consultative commercial approach to understand client needs, address objections, and showcase our support services
• Deliver engaging technical presentations that highlight the value of Support Revolution
• Analyse customer support histories to identify pain points and tailor solutions
• Manage technical pre-sales activities, collaborating with our subject matter experts across the Oracle, SAP, and Security practices
• Support the Sales team by handling complex customer queries and ensuring seamless communication between teams
• Maintain technical data in the CRM and contribute to commercial tenders and marketing efforts
• Oversee the technical transition from sales to onboarding, ensuring a smooth customer experience
• Vet products for support, identify risks for contract negotiations, and suggest process improvements
• Continuously developing your knowledge of the Oracle and SAP third-party support industry, reviewing vendor and competitor services and products and industry changes for comparable and improvements

What we’re looking for:

• Experience in pre-sales, technical consulting, or solution engineering, preferably with Oracle or SAP ERP and Database solutions
• Excellent presentation and communication skills, with the ability to explain complex solutions to both technical and non-technical audiences
• A problem-solver who can analyse customer pain points and align solutions to their needs
• Ability to collaborate across teams, from sales and marketing to technical experts
• Strong knowledge of Oracle, ideally with working knowledge of SAP, PeopleSoft, or VMware as a minimum
• Highly organised with experience managing CRM data and sales collateral
• A proactive mindset, always looking for ways to improve processes and drive efficiency.

Ready to take your Pre-Sales career to the next level? Apply now and let’s make amazing things happen!

Interview process:

Our hiring process is designed to be efficient and transparent. Here’s what to expect:

1. Screening Call – A friendly chat with our Talent Acquisition team to get to know you and discuss the role
2. Hiring Manager Interview – Your chance to showcase your skills, experience, and ask us any questions about the role and team
3. Team Interview – Get to meet with other team members, dive into the exciting projects you’ll be working on, and experience the collaborative energy that drives our success!This will include a technical presentation
4. Final HR Interview – A deeper conversation to understand your values, ensure a great cultural fit, and discuss the next steps.

Benefits and perks:

We offer a competitive salary and a comprehensive benefits package, including:

• Competitive Salary: We value your hard work with a competitivesalary based on your experience
• Generous Annual Leave: Take plenty of time to recharge, plus extra days as you grow with us
• Annual Leave Purchase Scheme: Need more time to relax? Purchase up to 5 additional days
• Birthday Leave: Celebrate YOU by taking your birthday off
• Length of Service Rewards: Enjoy rewards like bonuses, extra leave, and paid sabbaticals for your dedication
• Company Pension Scheme: Secure your future with our Company pension scheme
• Perkbox Perks: Treat yourself with discounts, cashback, and wellness benefits
• Hybrid Working Model: Choose the flexibility of remote work or office days, even working from our overseas locations!
• Employee Wellbeing: We’ve got your back with EAP, eye tests, flu vouchers, and excellent sick pay if you’re ever unwell
• Personal Development: We invest in you with tailored training and career growth
• Employee Referral Scheme: Get rewarded for bringing great talent to our team.

About Support Revolution:

At Support Revolution, we help organisations break free from overpriced software support and forced upgrades, slashing maintenance costs while delivering superior service. Our mission is to empower businesses to reallocate savings into innovation, fuelling their growth.

If you’re ready to be part of a fast-growing, forward-thinking company, join us and be part of the revolution!

For more details, click here.

(Note: Support Revolution does not accept unsolicited CVs from agencies.)

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