Pre-Sales Apprentice Engineer

TN United Kingdom; Telford; On-site; GBP 18,000; Full time

Job summary

An established industry player is offering an exciting apprenticeship opportunity in Telford, where you will gain hands-on experience in the HVAC sector. This role is designed to provide you with the foundational skills needed to excel in the engineering field. You will work closely with experienced professionals, assisting in customer inquiries, equipment selection, and project management. With a supportive learning environment and opportunities for further education, this apprenticeship is the perfect launchpad for a rewarding career in climate solutions. Join us and start your journey towards professional success!

Benefits

25 days holiday plus bank holidays

Company Van

Fully funded study options

Apprentice events and awards

Health and wellbeing resources

Qualifications

• GCSE qualifications in Science, English, Maths, and ICT or Engineering.
• Full UK driving licence required.

Responsibilities

• Learn about the HVAC industry and support Regional Sales Managers.
• Handle customer inquiries and assist with equipment selections.

Skills

Problem Solving

Communication Skills

Microsoft Office

Interest in HVAC

Education

Grade C/4 in GCSE Science

Grade C/4 in GCSE English

Grade C/4 in GCSE Maths

Grade C/4 in ICT or Engineering

Job description

Country:

United Kingdom

Location:

Viessmann Limited: Hortonwood 30, Telford TF1 7YP, UK

Who we are

We are Carrier, a global leader in heating, air conditioning, and refrigeration technology. We’re known for inventing and providing a wide range of cooling and heating solutions—whether it’s for homes, offices, or even huge commercial buildings. Our products include air conditioners, chillers, rooftop units, and refrigeration systems.

Why join us

Our apprenticeship is a great opportunity to kick-start your career with a global leader in climate and energy solutions. You’ll gain hands-on experience, earn a salary, and work towards industry-recognised qualifications. Learning from industry-leading experts and skilled engineers, you’ll develop the technical and practical skills needed for a successful future. With expert mentoring, structured training, and clear career progression, we provide the perfect foundation for long-term success. If you're looking for a rewarding career with excellent development opportunities, a Carrier apprenticeship is the ideal place to start.

What you’ll be doing

This role is based in Telford. The main aim of this role is to learn and understand the HVAC industry with the aim of being able to support our Regional Sales Manager's and customers with selections, design and quotes.

• Understanding buildings and how they function

• Handling customer and sales inquiries via email and phone

• Supporting our Regional Sales Managers (RSMs) and assisting external customers

• Helping to select and quote HVAC equipment based on customer needs

• Reviewing technical drawings and specifications to develop cost-effective solutions

• Analysing competitor quotes to create competitive offers

• Following projects from start to finish, providing design and technical support along the way

• Answering basic technical queries to assist RSMs and customers

• Looking for ways to improve processes and reduce costs

• Working closely with RSMs and customers to provide pricing and availability information

What we’re looking for:

• Grade C/4 or above in GCSE Science, English, Maths, and ICT OR Engineering

• Full UK driving licence

• An interest in M&E, engineering and the HVAC industry

• Good problem solver, confident and articulate

• Computer literate with knowledge of Microsoft Office

• To be considered, you must live within a commutable distance to the location of this role

What we offer

• A starting salary of £18,000

• A range of fully funded study options once you complete your apprenticeship. This means you can choose the path that’s right for you, whether that’s further vocational training or academic degrees

• Apprentice events and awards ceremonies

• 25 days holiday plus bank holidays

• Regular release to a local college

• Benefits Central Platform hosting employee rewards and recognition initiatives and health and wellbeing resources.

• Bravo Awards which recognise outstanding contributions from all employees and encourage excellence.

• Company Van

Join us and let your career journey start with Carrier.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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