Pre-Owned Administrator

WATCHES OF SWITZERLAND GROUP; City of Westminster; On-site; GBP 21,000 - 25,000; Full time

Benefits offered by this job

Holiday Purchase Scheme

24/7 Employee Assistance Programme

24/7 Virtual GP service

Share Save Scheme

Birthday Off

Free Wellbeing Tools

Generous Discount Scheme

Enhanced Maternity Pay

Job summary

Watches of Switzerland Group is seeking an organised administrator to join the Pre-Owned Department in Leicester on a temporary maternity cover. The role involves handling daily admin tasks, updating deliveries, valuations and repairs, and liaising with stores and customers to provide timely updates.

The successful candidate will maintain stock records, photograph watches, and upload details to the website, ensuring accuracy and efficiency.

Qualifications

• A positive, can-do attitude.
• Excellent administration skills.
• Ability to multi-task and prioritise effectively.
• Passion for delivering exceptional service.
• Strong communication skills with internal and external stakeholders.
• Willingness to learn and adapt to new processes.
• A flexible team player who goes the extra mile.

Responsibilities

• Handle day-to-day administrative duties for the Pre-Owned Department.
• Log deliveries, valuations and repairs and update records accordingly.
• Contact stores and customers to provide updates at various stages of the process.
• Maintain stock levels and quality control of items.
• Photograph watches and upload information and prices to the website.

Skills

Positive attitude

Excellent administration skills

Multi-tasking

Customer service

Effective communicator

Eager to learn

Flexible team player

Job description

Job Description

Temporary - Maternity Cover

We have an exciting opportunity for someone with excellent administration and interpersonal skills to join us in our Pre-Owned Department here in Leicester.

The Pre-Owned Department looks after the collection, repair, re-distribution and re-sale of luxury watches throughout the business. The role is responsible for the handling of all day to day administrative duties and enquiries associated with this from logging all the details of all new deliveries, valuations and repairs; contacting stores and customers to update at various stages of the process, maintaining stock levels, photographing watches and loading to the website along with any relevant information and prices and much more!

About You

• A positive, "can-do" attitude
• Excellent administrations skills
• Able to multi task and effectively prioritise
• A passion for delivering exceptional service
• A great communicator able to build effective working relationships internally and externally
• Eager to learn
• A flexible team player who is always ready to go the extra mile

About us

Did you know we’re a FTSE-250 retail company employing nearly 3,000 people across the UK, Europe, and the United States. We’re the UK’s leading luxury watch specialist in the UK with a significant presence in the US and a complementary jewellery offering. At the last count we have over 190 showrooms across the UK, US, and Europe, including 77 dedicated mono-brand boutiques in partnership with brands such as Rolex, OMEGA, TAG Heuer and Breitling plus seven-e-commerce websites!

Our success is based on strong, long-standing partnerships with the most prestigious luxury watch brands, supported by impactful marketing and powered by leading-edge technology to provide our clients with a modern, distinctive luxury experience. This is underpinned by our people, who are highly trained and motivated to deliver exceptional client experience whilst building inclusive teams.

Watches of Switzerland Group has moved our headquarters to a new, state-of-the-art office in Carlton Park, Leicester. The new 75,000 square foot office is located just outside of Leicester city centre and is home to over 500 employees. Surrounded by 32 acres of woodlands with facilities such as a mini market, team lounges, a multi-faith room and a parent room.

Our clients love us for our exceptional client experience, expertise, and approachability. Our clients are at the heart of everything that we do - we love to wow our clients and make every interaction with us special and memorable.

Some of our benefits

• Holiday Purchase Scheme
• 24/7 Employee Assistance Programme
• 24/7 Virtual GP service
• Share Save Scheme
• Enjoy your Birthday Off
• Free Wellbeing Tools
• Generous Discount Scheme
• Enhanced Maternity Pay

At Watches of Switzerland Group, we celebrate diversity and are committed to building an inclusive environment that embraces employees’ unique backgrounds and perspectives. Your application will be reviewed anonymously, focusing solely on your qualifications, skills and experience.

Discover more about New Roles, Life at Watches of Switzerland Group, Our People & more here: Watches of Switzerland Group PLC: LinkedIn

are endless!