Pre-litigation LVI Legal Advisor

Carpenters Group; Birkenhead; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading legal services provider is seeking a dedicated individual to manage pre-litigation personal injury claims. The role involves handling cases related to Road Traffic Accidents, ensuring efficient claims progression, and maintaining client communication. The ideal candidate will demonstrate strong organisational and communication skills, with a basic understanding of RTA file handling. Join a supportive team that values diversity and offers comprehensive benefits.

Benefits

Minimum 25 days’ holiday plus bank holidays

Holiday buy and sell options

Two volunteering days annually

Matched charity giving up to £250

Medicash cash plan for health expenses

Access to wellness tools and rapid physiotherapy

Discounts on travel and shopping

Life Assurance (4x salary)

Pension scheme

Travel loan and funded driving theory test

Wellbeing Champions and social events

Dress for your day policy

Qualifications

• Basic knowledge of RTA file handling; experience with Fraud/LVI cases is a plus.

Responsibilities

• Progressing pre-litigation claims efficiently and promptly.
• Obtaining and collating medical records and creating a chronology.
• Liaising with clients and insurers to ensure smooth case progression.

Skills

Organisational skills

Client care

Communication abilities

Job description

Job Purpose

Dealing with all aspects of pre-litigation personal injury claims involving allegations of Fraud and/or Low Velocity Impact (LVI). Handling personal injury claims related to Road Traffic Accidents or other technical cases as required.

Key Responsibilities

1. Progressing pre-litigation claims efficiently and promptly.
2. Uploading claims on the OIC portal and advising clients on offers received.
3. Obtaining and collating medical records and creating a chronology of pre-accident medical history.
4. Reviewing medical reports and obtaining insurance and repair documentation.
5. Prioritising urgent tasks and managing daily To Do list.
6. Instructing Counsel for conferences and carrying out risk assessments and prospects reports.
7. Keeping clients informed throughout the claim process.
8. Liaising with clients, third-party insurers, and referrers to ensure smooth case progression and maintain service quality.
9. Updating BTE and RTA insurers on claim progress.

Experience and Knowledge

• Basic knowledge of RTA file handling; experience with Fraud/LVI cases is a plus but not essential.
• Familiarity with relevant case law and legislation.
• Organisational skills and excellent client care and communication abilities.

At Carpenters Group, diversity and inclusion are core to our culture. We welcome applications from all backgrounds, celebrating differences and promoting equal opportunities.

About Us

Carpenters Group has provided legal and insurance services across the UK for over 30 years. From a small law firm, we've grown into a 1500-strong team across seven locations, partnering with major insurers and representing individuals needing legal support. Our positive, informal work environment encourages collaboration, growth, and development. We are committed to investing in our people's success.

Benefits

• Minimum 25 days’ holiday plus bank holidays
• Holiday buy and sell options
• Two volunteering days annually
• Matched charity giving up to £250
• Medicash cash plan for health expenses
• Access to wellness tools and rapid physiotherapy
• Discounts on travel and shopping
• Life Assurance (4x salary)
• Pension scheme
• Travel loan and funded driving theory test
• Wellbeing Champions and social events
• Dress for your day policy