Prada Make-up Artist Harrods London (37.5 Hours)

TN United Kingdom; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as a Prada Beauty Activator in London, where your passion for beauty and exceptional customer service will shine. This role offers the chance to connect with customers, provide expert advice, and elevate their beauty experience both in-store and online. With a focus on sales and customer loyalty, you'll be supported by comprehensive training and development opportunities. Enjoy a vibrant work environment that values diversity and personal growth, alongside competitive benefits and a path for career progression. If you thrive in a dynamic setting and love making people feel amazing, this is the role for you!

Benefits

Competitive Salary & Commission

Staff Discounts

Free Product Allowances

Holiday Entitlement

Mental Health Support

Financial Advice

Qualifications

• Passion for beauty and connecting with customers.
• Sales-driven with a focus on customer experience.
• Comfortable using digital tools.

Responsibilities

• Provide exceptional beauty experiences to customers.
• Act as a brand ambassador, demonstrating product knowledge.
• Generate sales and build customer loyalty.

Skills

Customer Engagement

Sales Techniques

Beauty Product Knowledge

Communication Skills

Digital Tools Proficiency

Job description

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Client:

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

9514d2688309

Job Views:

15

Posted:

29.04.2025

Expiry Date:

13.06.2025

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Job Description:

PRADA Beauty Activator – Full Time

Harrods London

In a world where stereotypes box people into standardized cases, new generations feel the vital need to open new perspectives.

Prada questions conventions by bringing to life fresh, functional, and avant-garde ideas to the world.

Free-thinking beauty ahead of its time, driven by tech and creativity that offers new possibilities for self-reinvention.

We are excited to announce the arrival of Prada Beauty in the UK and Ireland this summer.

If you love your work and the people you work with, amazing things happen…

Freedom to go beyond—that is the beauty of L’Oréal.

Are you passionate about all things beauty? Do you love making people feel amazing? Then we would love to connect with you!

Your role is to provide a meaningful & unexpected Prada Beauty Experience and elevate Prada Beauty Services to customers both in-store and online to achieve sales targets and build customer loyalty.

1. Act as a true Brand Ambassador (Grooming, Attitude, Tone of Voice), consistently demonstrating Prada brand values & engagement.
2. Share your passion for beauty, product knowledge, and application techniques with customers.
3. Demonstrate expert skincare, colour, or fragrance knowledge with proficiency in application techniques.
4. Provide beauty/fragrance advice and consultations to create memorable customer experiences, leveraging brand storytelling & beauty tech tools.
5. Build strong emotional bonds with customers through active listening and reading between the lines.
6. Generate sales to meet targets by applying brand selling methods, including link-selling and cross-selling.
7. Capture customer data for loyalty purposes in compliance with relevant regulations.
8. Stay updated on beauty trends and competition both offline and online.
9. Upskill continuously to adapt to the evolving luxury, beauty, and retail sectors.

Your profile:

1. You love sharing your passion for beauty and connecting with people, guiding them on their journey of self-discovery and self-reinvention.
2. You are motivated by sales challenges and creating exceptional customer experiences.
3. You pride yourself on building genuine relationships through trustworthy advice.
4. You are enthusiastic about engaging with customers face-to-face and online.
5. You are open-minded, flexible, and eager to learn new things.
6. You are comfortable with digital tools.

Your KPIs include customer satisfaction (NPS/Customer Experience Score), sell-out targets, productivity metrics, data capture, and human connection indicators.

Induction will be face-to-face with the Prada education manager, followed by a comprehensive training program combining regional face-to-face sessions, digital e-learning, and live sessions to support your success.

You will wear a Prada Beauty suit and accessories, receive Prada beauty products, and have access to e-learning modules for personal development, supported by industry-leading experiences.

The future is yours! We support your progression from Prada Beauty Activator to Expert, Business Manager, and beyond.

Benefits include a competitive salary & commission scheme, staff discounts, free product allowances, holiday entitlement, and additional support for mental health and financial advice.

Working at L’Oréal means being part of our sustainability journey—"L’Oréal for the Future!" We value diversity, equity, and inclusion, welcoming talents from all backgrounds to contribute to our vibrant community.