Practice Systems Co-Ordinator

NHS; West Midlands Combined Authority; On-site; GBP 20,000 - 30,000; Part time

Job summary

A healthcare facility in Shropshire is seeking a proactive and enthusiastic individual for the role of Practice Systems Co-ordinator. The successful candidate will provide high-quality administrative support, ensuring effective day-to-day operations and high standards of patient care. Ideal candidates will have experience in a healthcare setting, excellent IT skills, and strong attention to detail.

Qualifications

• Experience in an administrative or coordination role in a healthcare environment is essential.
• Strong understanding of clinical systems used in GP practices.
• Ability to work independently and within a team.

Responsibilities

• Support data quality initiatives and audits.
• Submit monthly and quarterly reports to NHS organizations.
• Act as a first point of contact for technical issues.

Skills

Organizational skills

Communication skills

IT literacy

Attention to detail

Tools

EMIS Web

Job description

Job Summary

Practice Systems Co-Ordinator

Job Summary:

Shawbirch Medical Centreis excited to offer a fantastic opportunity for a proactive, enthusiastic, and motivated individual to join our team as Practice Systems Co-ordinator.

With a focus on providing high-quality administrative support, the post-holder will need to be highly organised, be able to work independently and have great attention to detail. Good standards of IT literacy with excellent written and verbal communication skills are fundamental.

Candidates should have experience of working in an administration environment, ideally within a healthcare setting, although consideration will be given to those where transferrable skills can be demonstrated.

This is a key role supporting the day-to-day operations of the practice, ensuring high standards of service delivery and patient care.

We are looking for someone to work between 20 and 30 hours per week and has the flexibility to provide some cover between 7.45am and 6pm.

The post-holder will also be required to provide cover within the reception team as directed by the management team. Full training on this will be provided.

Main duties of the job

Responsible for a wide range of administrative duties

Support data quality initiatives, recall systems, audits, Quality and Outcomes Framework and enhanced service reporting

Submit monthly and quarterly reports to relevant NHS organisations for payment

Provide administrative support to the GP Partners

Contribute to the continuous improvement of administrative processes and practice efficiency

Act as a first point of contact for technical issues and liaise with IT support providers as needed

Ensure practice policy and standards compliance

About Us

We are a dedicated friendly innovative training practice with a compliment of healthcare professionals: 6 GP Partners and 1 ANP Partner, 5 salaried GPs, 1 Registrar, 5 Advanced Nurse Practitioners, 3 Practice Nurses, 1 Nurse Associate and 1 HCA working alongside our reception and administrative teams.

We strive to provide an efficient team who project a positive and friendly image to assist our patients in ensuring they receive the best possible care.

Details

Date posted

28 July 2025

Pay scheme

Other

Salary

Depending on experience

Contract

Permanent

Working pattern

Part-time

Reference number

A1481-25-0006

Job locations

Shawbirch Medical Centre

Brandon Avenue

Admaston

Telford

Shropshire

TF5 0DU

Job Description

Job responsibilities

With a focus on providing high-quality administrative support, the post-holder will need to be highly organised, be able to work independently and have great attention to detail. Good standards of IT literacy with excellent written and verbal communication skills are fundamental.

Candidates should have experience of working in an administration environment, ideally within a healthcare setting, although consideration will be given to those where transferrable skills can be demonstrated.

This is a key role supporting the day-to-day operations of the practice, ensuring high standards of service delivery and patient care.

The post-holder will also be required to provide cover within the reception team as directed by the management team. Full training on this will be provided.

Main Duties Of The Job:

Responsible for a wide range of administrative duties

Support data quality initiatives, recall systems, audits, Quality and Outcomes Framework and enhanced service reporting

Submit monthly and quarterly reports to relevant NHS organisations for payment

Provide administrative support to the GP Partners

Contribute to the continuous improvement of administrative processes and practice efficiency

Act as a first point of contact for technical issues and liaise with IT support providers as needed

Ensure practice policy and standards compliance

Essential:

Have a commitment to supporting the delivery of excellent patient care with vision, willingness and drive

Strong understanding of clinical system(s) used in GP practices

Excellent IT and digital literacy

Experience in an administrative or coordination role in a healthcare or similar environment

Strong attention to detail, particularly in managing data and reports

Excellent organisational, problem-solving and communication skills

Confidence with data reporting, spreadsheets and troubleshooting

Ability to work independently and as part of a team

Desirable:

Previous experience in a primary care or NHS setting

Knowledge of EMIS Web

Knowledge of QOF, enhanced services and clinical coding

Job Description

Job responsibilities

With a focus on providing high-quality administrative support, the post-holder will need to be highly organised, be able to work independently and have great attention to detail. Good standards of IT literacy with excellent written and verbal communication skills are fundamental.

Candidates should have experience of working in an administration environment, ideally within a healthcare setting, although consideration will be given to those where transferrable skills can be demonstrated.

This is a key role supporting the day-to-day operations of the practice, ensuring high standards of service delivery and patient care.

The post-holder will also be required to provide cover within the reception team as directed by the management team. Full training on this will be provided.

Previous Experience In a Primary Care Or NHS Setting

Knowledge of EMIS Web

Knowledge of QOF, enhanced services and clinical coding

Person Specification

Experience

Essential

• Have a commitment to supporting the delivery of excellent patient care with vision, willingness and drive
• Strong understanding of clinical system(s) used in GP practices
• Excellent IT and digital literacy
• Experience in an administrative or coordination role in a healthcare or similar environment
• Strong attention to detail, particularly in managing data and reports
• Excellent organisational, problem-solving and communication skills
• Confidence with data reporting, spreadsheets and troubleshooting
• Ability to work independently and as part of a team
  
  

Desirable

• Previous experience in a primary care or NHS setting
• Knowledge of EMIS Web
• Knowledge of QOF, enhanced services and clinical coding
  
  

Person Specification

Essential

• Have a commitment to supporting the delivery of excellent patient care with vision, willingness and drive
• Strong understanding of clinical system(s) used in GP practices
• Excellent IT and digital literacy
• Experience in an administrative or coordination role in a healthcare or similar environment
• Strong attention to detail, particularly in managing data and reports
• Excellent organisational, problem-solving and communication skills
• Confidence with data reporting, spreadsheets and troubleshooting
• Ability to work independently and as part of a team
  
  

Desirable

• Previous experience in a primary care or NHS setting
• Knowledge of EMIS Web
• Knowledge of QOF, enhanced services and clinical coding
  
  

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer details

Employer name

Shawbirch Medical Centre

Address

Shawbirch Medical Centre

Brandon Avenue

Admaston

Telford

Shropshire

TF5 0DU

Employer's website

https://www.shawbirchmedicalcentre.nhs.uk (Opens in a new tab)

Employer details

Employer name

Shawbirch Medical Centre

Address

Shawbirch Medical Centre

Brandon Avenue

Admaston

Telford

Shropshire

TF5 0DU

Employer's website

https://www.shawbirchmedicalcentre.nhs.uk (Opens in a new tab)

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