Practice Systems Co-Ordinator

Integrated Care System; Telford; On-site; GBP 25,000 - 35,000; Part time

Job summary

A healthcare facility in Telford is seeking a proactive Practice Systems Co-ordinator to provide high-quality administrative support. The ideal candidate will have experience in a healthcare setting, strong attention to detail, and excellent IT and communication skills. This role involves supporting day-to-day operations and contributing to service delivery excellence. Flexible hours between 20 and 30 per week are required, with on-the-job training provided.

Qualifications

• Experience in an administrative or coordination role in a healthcare or similar environment.
• Previous experience in a primary care or NHS setting.
• Knowledge of clinical coding and QOF.

Responsibilities

• Support day-to-day operations ensuring service delivery and patient care.
• Provide administrative support to GP Partners.
• Act as a first contact for technical issues.

Skills

Excellent IT literacy

Organisational skills

Strong attention to detail

Verbal communication skills

Written communication skills

Problem-solving skills

Tools

EMIS Web

Spreadsheets

Job description

Shawbirch Medical Centreis excited to offer a fantastic opportunity for aproactive, enthusiastic, and motivated individual to join our team as Practice SystemsCo-ordinator.

With a focus on providinghigh-quality administrative support, the post-holder will need to be highlyorganised, be able to work independently and have great attention todetail. Good standards of IT literacywith excellent written and verbal communication skills are fundamental.

Candidates should haveexperience of working in an administration environment, ideally within ahealthcare setting, although consideration will be given to those wheretransferrable skills can be demonstrated.

This is a key role supporting the day-to-day operations of thepractice, ensuring high standards of service delivery and patient care.

We are looking for someone to work between 20 and 30 hours perweek and has the flexibility to provide some cover between 7.45am and 6pm.

The post-holder will also be required to provide cover within thereception team as directed by the management team. Full training on this will be provided.

Main duties of the job

Responsiblefor a wide range of administrative duties

Supportdata quality initiatives, recall systems, audits, Quality and OutcomesFramework and enhanced service reporting

Submitmonthly and quarterly reports to relevant NHS organisations for payment

Provideadministrative support to the GP Partners

Contributeto the continuous improvement of administrative processes and practiceefficiency

Act as afirst point of contact for technical issues and liaise with IT supportproviders as needed

Ensurepractice policy and standards compliance

About us

Weare a dedicated friendly innovative training practice with a compliment ofhealthcare professionals: 6 GP Partners and 1 ANP Partner, 5 salaried GPs, 1Registrar, 5 Advanced Nurse Practitioners, 3 Practice Nurses, 1 Nurse Associateand 1 HCA working alongside our reception and administrative teams.

Westrive to provide an efficient team who project a positive and friendly imageto assist our patients in ensuring they receive the best possible care.

Job responsibilities

With a focus on providinghigh-quality administrative support, the post-holder will need to be highlyorganised, be able to work independently and have great attention todetail. Good standards of IT literacywith excellent written and verbal communication skills are fundamental.

Candidates should haveexperience of working in an administration environment, ideally within ahealthcare setting, although consideration will be given to those wheretransferrable skills can be demonstrated.

This is a key role supporting the day-to-day operations of thepractice, ensuring high standards of service delivery and patient care.

The post-holder will also be required to provide cover within thereception team as directed by the management team. Full training on this will be provided.

Main duties of the job:

Responsiblefor a wide range of administrative duties

Supportdata quality initiatives, recall systems, audits, Quality and OutcomesFramework and enhanced service reporting

Submitmonthly and quarterly reports to relevant NHS organisations for payment

Provideadministrative support to the GP Partners

Contributeto the continuous improvement of administrative processes and practiceefficiency

Act as afirst point of contact for technical issues and liaise with IT supportproviders as needed

Ensurepractice policy and standards compliance

Have a commitment to supporting the delivery of excellentpatient care with vision, willingness and drive

Strongunderstanding of clinical system(s) used in GP practices

ExcellentIT and digital literacy

Experiencein an administrative or coordination role in a healthcare or similarenvironment

Strongattention to detail, particularly in managing data and reports

Excellentorganisational, problem-solving and communication skills

Confidencewith data reporting, spreadsheets and troubleshooting

Abilityto work independently and as part of a team

Previousexperience in a primary care or NHS setting

Knowledgeof EMIS Web

Knowledgeof QOF, enhanced services and clinical coding

Person Specification

Experience

• Have a commitment to supporting the delivery of excellent patient care with vision, willingness and drive
• Strong understanding of clinical system(s) used in GP practices
• Excellent IT and digital literacy
• Experience in an administrative or coordination role in a healthcare or similar environment
• Strong attention to detail, particularly in managing data and reports
• Excellent organisational, problem-solving and communication skills
• Confidence with data reporting, spreadsheets and troubleshooting
• Ability to work independently and as part of a team
• Previous experience in a primary care or NHS setting
• Knowledge of EMIS Web
• Knowledge of QOF, enhanced services and clinical coding

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.