Practice Support Manager - East

Covetrus; Preston; On-site; GBP 30,000 - 50,000; Full time

Job summary

A veterinary services provider is seeking a Business Development Manager in Preston. The role involves managing a customer base, driving new business, and promoting services to veterinary clinics. The ideal candidate will have prior experience in business development, strong negotiation skills, and a proven track record of achieving KPIs. A full UK driving licence and proficiency in CRM tools are essential. Join a supportive team passionate about pet care excellence.

Qualifications

• Experience in business development or increasing sales within an existing customer base.
• Evidence of building effective contact strategies.
• Veterinary sales / Animal Health experience advantageous.
• A self-starter with a proven track record of achieving KPIs.
• Strong negotiation and interpersonal skills.
• Computer literate.

Responsibilities

• Manage a defined customer base and build relationships with veterinary clinics.
• Drive new business and manage your own pipeline.
• Compile and present proposals based on customer needs.
• Maintain the CRM and reporting platforms accurately.
• Attend various sales meetings / congresses throughout the year.

Skills

Business development

Account management

Negotiation skills

Interpersonal skills

Presentation skills

Organizational skills

Education

Full UK Driving Licence

Tools

Microsoft Office Suite

CRM Tools

Job description

Join our friendly and supportive team at Premier Buying Group as a Business Development Manager, where you'll manage a defined customer base and build strong relationships with veterinary clinics.

In this role you'll drive new business, manage your own pipeline, and promote a range of services that support clinical compliance, pet care excellence, and practice growth. If you're a self-starter with a passion for the veterinary industry and a talent for building lasting partnerships, we’d love to hear from you.

About the role

Achieving annual new revenue target by:

• Planning and executing the appropriate strategies based on an annual target by working cross functionally as well as identifying your own new business opportunities to increase your member base

• Compiling and presenting proposals to practices clearly identifying an understanding of their needs and providing appropriate solutions through Better Buying and Preferred Product Lists.

• Managing and following up all interested leads

• Maintaining the CRM and other reporting platforms to ensure all activity is recorded accurately and all key information relating to your contact with the practice is recorded

• Attend and participate in various sales meetings / congresses throughout the year

• Working with third party vendors to generate leads and opportunities leading to commissions

• Working with manufacturers and third party vendors to generate opportunities for marketing campaigns leading to revenue for the group

Reducing member attrition rate by:

• Developing a comprehensive contact strategy for your member

• Promote the use of all member benefits

• Identifying opportunities for other business units where relevan

• Answering any complex customer concerns

• Defending approaches by competitors professionally and using all of the tools provided to you

• Recording of key conversations effectively and sharing the information with the UKAH where appropriate

About you

• Experience in business development or increasing sales within an existing customer base

• Account management. Evidence of building effective contact strategies.

• Veterinary sales / Animal Health experience advantageous

• A self-starter with proven track record of achieving KPIs

• Strong negotiation and interpersonal skills

• Presentation skills

• Organisation, accuracy and attention to detail is extremely important for this role

• Computer literate (fully competent in the use of Microsoft Office Suite and CRM Tools)

• Full UK Driving Licence

Covetrus is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.