Practice Manager - Newhaven

Sussex Primary Care; Tudhoe; On-site; GBP 50,000; Full time

Job summary

A healthcare provider in Newhaven is seeking a Practice Manager. The successful candidate will be responsible for the operational and financial management of the practice, ensuring high-quality patient care, and leading staff recruitment and development. Ideal candidates should possess a degree in Management or equivalent experience with strong financial and analytical skills. This full-time role offers a supportive working environment and flexible hours.

Benefits

Flexible Hours

Annual Leave and sick pay

Full NHS pension

Employee Assistance programme

Qualifications

• Experience in selecting, training, and supervising non-clinical staff.
• Strong patient focus and experience of managing patient expectations.
• Ability to monitor and maintain standards of care across services.

Responsibilities

• Oversee operational management of the practice.
• Maximize income through robust financial management.
• Lead on service quality improvement plans.

Skills

Business planning

Financial management

Primary Care contracting

Risk management

IT and analytical skills

Communication skills

Education

Degree in Management or equivalent experience

Job description

VACANCY - Practice Manager

Practice Manager

Salary

£50,000 per annum

Hours

Full time

Location

Chapel Street Surgery, Newhaven, East Sussex

About Sussex Primary Care

Sussex Primary Care runs a number of GP Practices across Sussex providing excellent primary care in the heart of the community. We are a learning organisation that listens to our team of staff, patients and partners to guide our future. At the heart of our vision are our patients and their needs.

Job Summary

We are seeking to appoint a Practice Manager to work at our Chapel Street Surgery in Newhaven. The successful candidate will be responsible for overseeing the day-to‑day operational and financial management of the practices, including:

• Accountable for the operational management of the practice
• Responsible for robust financial management, maximizing income, and ensuring a balanced budget position
• Delivery of key targets in relation to contractual requirements, service performance, governance, quality, and workforce planning
• Responsible for ensuring the workforce skill mix is in line with expected benchmarked levels, and responsible for the recruitment processes
• Lead on the implementation of agreed strategic and service developments
• Accountable for delivery of service quality improvement plans
• CQC Registered Manager

Qualifications

• Degree in Management or significant equivalent level of knowledge acquired through experience
  • Experience in Business planning
  • Ability to handle financial systems for the practice, including payroll
  • Experience in selecting, training and supervising non‑clinical staff
  • Advanced knowledge of NHS / Primary Care contracting, regulations, policies and procedures
  • Experience of managing primary care services
  • Strong patient focus
  • Significant experience of monitoring, analysing and assessing clinical operational performance
  • Specialist experience and knowledge of clinical operational process, including budget management, target setting, and action planning and performance management
  • Ability to monitor and maintain standards of care across a range of services
  • Experience of managing patient expectations, influencing commissioning decisions and developing business cases
  • Experience of working in partnership with other agencies, service users, carers, the public, regulators, local scrutiny bodies etc
  • Experience of managing risk within a complex operating environment including, risk assessment, risk mitigation and risk management
  • Assertive and confident to challenge poor conduct and behaviours
  • Highly developed IT and analytical skills particularly in Excel and preferably building complex reports using Business Objects or other similar business intelligence reporting package
  • Excellent communication skills and proven experience of managing successful relationships with peers and clients
  • UK based (necessity)

Benefits

• A supportive working environment
• Flexible Hours to fit around your work / life commitments
• Induction and training programme
• Annual Leave and sick pay
• Full NHS pension
• Free on‑site parking
• Employee Assistance programme
• A supportive, approachable management team
• Being part of a growing company with great opportunities to develop as a result

More Info

You can find out more about SPC here www.sussexprimarycare.co.uk

Contact

Please email or call Shane Webber, Director of Operations, Sussex Primary Care, for further information on:

Email: [email protected]

Mobile: [phone]