Practice Manager

Grove Lodge Veterinary Group; West Oxfordshire; On-site; GBP 60,000 - 80,000; Part time

Job summary

Grove Lodge Veterinary Group seeks a passionate Practice Manager for its Medivet Carterton and Eynsham practices. This part-time role involves leading the team, ensuring exceptional veterinary care, and driving performance while maintaining employee satisfaction and a balanced work environment.

Benefits

Health cash plan from day one

Life Assurance 3 x salary

Access to 24-hour counselling

5 weeks’ annual leave plus Bank Holidays

Interest-free Season Ticket Loan

Cycle to Work scheme

Discounts on Medivet products

Qualifications

• Experience in practice environments, ideally veterinary, GP, or dental.
• Proficiency in Microsoft Office and strong analytical skills.
• Leadership experience in managing teams.

Responsibilities

• Deliver exceptional client care and improvement based on feedback.
• Manage daily operations, team recruitment, and compliance audits.
• Promote the practice through community events.

Skills

Leadership

Client Care

Financial Management

Marketing

Regulatory Compliance

Resource Planning

Coaching

Microsoft Office

Job description

We have an exciting opportunity for a Practice Manager to join our Medivet Carterton and Eynsham practices.

If you are a dynamic leader with a passion for excellence in veterinary care and practice management, we would love to hear from you.

As the Practice Manager, you will take on a key leadership role in the practice, with responsibility for the day-to-day operations, team development, and overall management.

In this role, you will play a pivotal part in shaping the success and growth of the practice. You will have the opportunity to make a positive impact on the lives of our patients, clients, and team members, while ensuring a happy work environment and a healthy work-life balance for all staff.

This role is part-time, 27 hours per week, with flexibility in hours and shift patterns between Carterton and Eynsham.

If you would like to discuss this role further, please contact Carlie at: [e-mail]

Key Benefits

• Health cash plan from day one (covering dental, physio, and optical services) with 24/7 Private GP Service.
• Life Assurance 3 x salary.
• Access to 24-hour counselling by phone or in person.
• 5 weeks’ annual leave plus Bank Holidays, rising to 6 with length of service.
• An additional ‘Day for You’, a paid day’s leave for personal use.
• Interest-free Season Ticket Loan.
• Cycle to Work scheme.
• Discounts on Medivet products and services.

Role Accountabilities

At Medivet, exceptional care is at the heart of everything we do. Your responsibilities include:

• Delivering exceptional client care, monitoring feedback, and implementing improvements.
• Working with the Lead Vet and Regional Operations Director to maximize performance, focusing on KPIs, capacity, and cost management.
• Ensuring compliance with regulations and conducting audits to share best practices.
• Managing practice rotas to ensure optimal service and utilization of clinical skills.
• Recruiting, onboarding, and engaging team members to promote retention and success.
• Promoting the practice through community events and other channels.

Skills and Experience

• Experience in practice environments, ideally veterinary, GP, or dental.
• Understanding of exceptional care and client experience.
• Knowledge of regulatory compliance and process management.
• Proven ability to drive performance through financial management and marketing.
• Resource planning experience.
• Coaching and influencing skills to motivate colleagues.
• Proficiency in Microsoft Office and good numeracy and analytical skills.
• Leadership experience in managing teams.

About Us

Medivet is a leading veterinary care provider across the UK, with practices including 24-hour centres and referral hospitals, and a growing presence in France, Germany, and Spain.

We support a large, connected community of colleagues committed to providing exceptional care. Being part of Medivet means working in a forward-thinking, caring environment with top-tier equipment and treatment options. Join us and be part of our exciting future.