Practice Manager

NHS; Northampton; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is looking for a dedicated GP Practice Manager to lead the daily operations of a busy healthcare facility. This role involves ensuring compliance with NHS regulations, managing staff, overseeing finances, and maintaining high standards of patient care. The ideal candidate will possess strong leadership and organizational skills, with a background in healthcare management. Join a supportive team that prioritizes patient satisfaction and strives for continuous improvement in service delivery. This is a fantastic opportunity to make a significant impact in the healthcare community while working in a dynamic environment.

Qualifications

• Experience in a GP practice or NHS management role is essential.
• Strong leadership and financial management skills are required.

Responsibilities

• Oversee daily operations and ensure compliance with NHS regulations.
• Manage finances, staff recruitment, and maintain high patient care standards.

Skills

Leadership Skills

Organisational Skills

Communication Skills

Problem-Solving Skills

Financial Management

Knowledge of NHS Regulations

Interpersonal Skills

Education

Degree in Healthcare Management

Diploma in Business Administration

Tools

SystmOne

Job description

Weston Favell Primary Care Centre - Favell Plus GP Surgery

We are seeking a highly motivated and experienced GP Practice Manager to oversee the daily operations of our busy Favell Plus GP Surgery. The successful candidate will be responsible for ensuring the smooth running of the practice, managing staff, overseeing finances, and ensuring high-quality patient care.

Main Duties of the Job

1. Operational Management: Oversee the daily running of the practice, ensuring efficiency and compliance with NHS regulations and CQC standards.
2. Financial Management: Manage practice finances, including budgets, payroll, and NHS claims, ensuring financial sustainability.
3. HR & Staffing: Recruit, train, and manage practice staff, ensuring a supportive and efficient working environment.
4. Patient Services: Maintain high standards of patient care and satisfaction, handling complaints and feedback professionally.
5. Regulatory Compliance: Ensure compliance with NHS policies, CQC requirements, GDPR, and health and safety regulations.
6. IT & Systems Management: Oversee practice IT systems, ensuring security and efficiency in patient records and appointment systems.
7. Strategic Development: Identify opportunities for service improvement, innovation, and business development in line with NHS and local healthcare objectives.

About Us

The practice is situated within the Weston Favell Primary Care Centre in the Eastern District of Northampton. The centre offers a wide range of additional services such as physiotherapy, podiatry, leg ulcer clinic, midwifery, phlebotomy (taking blood), and dental services.

Our team is dedicated to providing high standards of continued healthcare needs and strive to approach your care with professionalism, discretion, and friendliness. You can count on a warm welcome from everyone involved here at the practice.

Person Specification

Qualifications

• Previous experience in a GP practice, healthcare setting, or NHS management role.
• Strong leadership and organisational skills with the ability to multitask and problem-solve.
• Knowledge of NHS contracts, CQC requirements, and GP practice operations.
• Experience in financial management, HR, and compliance.
• Excellent interpersonal and communication skills.
• Proficiency in practice management software (e.g., SystmOne) is desirable.
• A degree or diploma in Healthcare Management, Business Administration, or a related field.
• Experience working within Primary Care Networks (PCNs).
• Understanding of Quality and Outcomes Framework (QOF) and Enhanced Services.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer Name

Weston Favell Primary Care Centre - Favell Plus GP Surgery