Practice Manager

Integrated Care System; Northampton; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading healthcare provider is seeking an experienced Practice Manager to oversee the operations of the Favell Plus GP Surgery. You will ensure efficient practice management, manage finances, and uphold high standards of patient care in a supportive environment. Strong leadership and organizational skills are essential, alongside a background in healthcare management.

Qualifications

• Experience in GP practice or NHS management role.
• Knowledge of NHS contracts and CQC requirements.
• Proficiency in practice management software desirable.

Responsibilities

• Oversee daily running of the practice.
• Manage practice finances and NHS claims.
• Recruit, train, and manage practice staff.

Skills

Leadership

Organisational Skills

Interpersonal Skills

Problem-Solving

Education

Degree in Healthcare Management

Diploma in Business Administration

Tools

SystmOne

Job description

Go back Weston Favell Primary Care Centre - Favell Plus GP Surgery

Practice Manager

The closing date is 31 July 2025

We are seeking a highly motivated and experienced GP Practice Manager to oversee the daily operations of our busy Favell Plus GP Surgery. The successful candidate will be responsible for ensuring the smooth running of the practice, managing staff, overseeing finances, and ensuring high-quality patient care.

Main duties of the job

• Operational Management: Oversee the daily running of the practice, ensuring efficiency and compliance with NHS regulations and CQC standards.
• Financial Management: Manage practice finances, including budgets, payroll, and NHS claims, ensuring financial sustainability.
• HR & Staffing: Recruit, train, and manage practice staff, ensuring a supportive and efficient working environment.
• Patient Services: Maintain high standards of patient care and satisfaction, handling complaints and feedback professionally.
• Regulatory Compliance: Ensure compliance with NHS policies, CQC requirements, GDPR, and health and safety regulations.
• IT & Systems Management: Oversee practice IT systems, ensuring security and efficiency in patient records and appointment systems.
• Strategic Development: Identify opportunities for service improvement, innovation, and business development in line with NHS and local healthcare objectives.

About us

The practice is situated within the Weston Favell Primary Care Centre in the Eastern District of Northampton. The centre offers a wide range of additional services such as physiotherapy, podiatry, leg ulcer clinic, midwifery, phlebotomy (taking blood), and dental services.

Our team is dedicated to providing high standards of healthcare and strives to approach your care with professionalism, discretion, and friendliness. You can expect a warm welcome from everyone involved here at the practice.

Job responsibilities

• Operational Management: Oversee the daily running of the practice, ensuring efficiency and compliance with NHS regulations and CQC standards.
• Financial Management: Manage practice finances, including budgets, payroll, and NHS claims, ensuring financial sustainability.
• HR & Staffing: Recruit, train, and manage practice staff, ensuring a supportive and efficient working environment.
• Patient Services: Maintain high standards of patient care and satisfaction, handling complaints and feedback professionally.
• Regulatory Compliance: Ensure compliance with NHS policies, CQC requirements, GDPR, and health and safety regulations.
• IT & Systems Management: Oversee practice IT systems, ensuring security and efficiency in patient records and appointment systems.
• Strategic Development: Identify opportunities for service improvement, innovation, and business development in line with NHS and local healthcare objectives.

Person Specification

Qualifications

• Previous experience in a GP practice, healthcare setting, or NHS management role.
• Strong leadership and organisational skills with the ability to multitask and problem-solve.
• Knowledge of NHS contracts, CQC requirements, and GP practice operations.
• Experience in financial management, HR, and compliance.
• Excellent interpersonal and communication skills.
• Proficiency in practice management software (e.g., SystmOne) is desirable.
• A degree or diploma in Healthcare Management, Business Administration, or a related field.
• Experience working within Primary Care Networks (PCNs).
• Understanding of QOF and Enhanced Services.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and a disclosure check will be required to ensure suitability for this role.

Employer name

Weston Favell Primary Care Centre - Favell Plus GP Surgery