Practice Manager

Redwood House Surgery; Maidenhead; On-site; GBP 40,000 - 55,000; Full time

Job summary

A General Practice in Maidenhead is seeking an experienced Practice Manager to lead operational management and ensure compliance with NHS standards. The ideal candidate will have a robust background in General Practice management, excellent communication, and leadership skills. This role involves managing staff training, patient communications, and supporting practice initiatives. Competitive salary and opportunities for professional growth are offered.

Qualifications

• Required management experience in a General Practice setting.
• Excellent communication and leadership skills essential.
• Familiarity with CQC standards and Primary Care Networks is necessary.

Responsibilities

• Ensure practice compliance with NHS and CQC requirements.
• Manage staff training and communication effectively.
• Support practice management with new projects and initiatives.

Skills

Communication skills

Leadership

IT skills

Education

Management experience in General Practice

Tools

EMIS Web

Job description

Redwood House Surgery is providing an exciting opportunity for an experienced, enthusiastic and highly motivated Practice Manager to join our friendly Practice team. We are looking for a proactive, conscientious Practice Manager who has essential experience in HR, Finance, day-to-day operational management, excellent communication and leadership skills.

Main duties of the job

• Ensure the practice is compliant with NHS, Information governance, CQC, or health-related requirements.
• Recommend improvements to how we could work more efficiently and review administration systems so there are established efficient ways of working.
• Ensure staff are trained to provide cover for all the administrative functions and patient queries so we have a multi-skilled flexible team.
• Communicate with all staff and keep them up to date. Motivate and manage staff on a day-to-day basis.
• Responsible for communications with patients including complaints handling, website, online patient access, patient newsletters.
• Support practice management with new projects and developments and practice administration.
• Ensure the practice maximises patient healthcare so we achieve maximum QOF achievement.
• Be responsible and develop processes to aid with recruitment and HR functions.
• Review and maintain up-to-date policies and practice administration such as minutes, practice policies, Team Net, HR requirements, etc.
• Organise staff rotas and coordinate holiday requests to ensure there is adequate cover at all times.
• Ensure the work environment is kept clean, tidy and well organised, paying due attention to health and safety.
• Work closely with the Partners and Management team to provide support as and when required.

About us

Redwood House Surgery is a 2 Partner Practice with over 6000 patients situated on the outskirts of Maidenhead, within reach of local amenities. The Partners and staff are committed to providing the highest level of patient care. We have concentrated our energies on developing our skill mix and creating new and innovative ways of working that maximise the efficient use of clinical time and offer the best patient services. Redwood House Surgery is part of Maidenhead PCN.

Website

https://www.redwoodhousesurgery.co.uk

Job responsibilities

Person Specification

• Experience in a management role in General Practice with excellent communication and leadership skills
• Good IT skills, experience of working in EMIS Web and knowledge about QOF, Arden, LCS
• Experience in overseeing CQC inspection
• Experience in working with Primary Care Network

Qualifications

• Experience in a management role in General Practice with excellent communication and leadership skills
• Good IT skills, experience of working in EMIS Web and knowledge about QOF, Arden, LCS.
• Experience in overseeing CQC inspection
• Experience in working with Primary Care Network

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly CRB) to check for any previous criminal convictions.