Practice Manager

Creature Comforts; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

Creature Comforts is looking for a dedicated Practice Manager to lead their veterinary team in London. This role involves overseeing clinic operations, managing staff, and ensuring high-quality care. The ideal candidate will have experience in a veterinary setting, strong leadership skills, and a commitment to exceptional service.

Benefits

25 days annual leave, plus your birthday off

Salary sacrifice pension scheme provided by Nest

Regular company social events

Opportunities for growth and learning

Working in a beautiful clinic

Qualifications

• Proven experience in a Practice Manager role within a veterinary setting.
• Strong leadership and team management skills.
• Excellent communication and interpersonal abilities.

Responsibilities

• Oversee the daily operations of the veterinary clinic.
• Manage and support clinical and administrative staff.
• Ensure compliance with all veterinary regulations and standards.

Skills

Leadership

Communication

Problem Solving

Interpersonal Skills

Attention to Detail

Tools

Veterinary Practice Management Software

Job description

Creature Comforts is seeking a dedicated and experienced Practice Manager to lead our veterinary team in providing exceptional care and service. As a Practice Manager, you will play a pivotal role in ensuring our clinic operates smoothly and efficiently, aligning with our mission to redefine the veterinary experience through innovative technology and compassionate care.

Job requirements

• Proven experience in a Practice Manager role within a veterinary setting
• Strong leadership and team management skills
• Excellent communication and interpersonal abilities
• Proficiency in using veterinary practice management software
• Ability to handle multiple tasks and prioritise effectively
• Strong problem-solving skills and attention to detail
• Commitment to delivering high-quality care and customer service

Job responsibilities

• Oversee the daily operations of the veterinary clinic
• Manage and support clinical and administrative staff
• Ensure compliance with all veterinary regulations and standards
• Implement and maintain efficient workflows and procedures
• Monitor financial performance and manage budgets
• Coordinate with veterinary professionals to optimise patient care
• Handle client inquiries, complaints, and feedback
• Maintain inventory and order supplies as needed
• Foster a positive and collaborative work environment

Job benefits

• Working in a beautiful clinic, alongside highly skilled veterinary professionals
• Being part of a people (and animal)-first culture
• 25 days annual leave, plus your birthday off
• Salary sacrifice pension scheme provided by Nest
• World class team, with room to grow and learn
• Regular company social events
• A secure, well-funded, growing business.