Practice Manager

NHS; High Wycombe; On-site; GBP 45,000 - 55,000; Full time

Job summary

A healthcare practice in High Wycombe seeks a dynamic Practice Manager to lead operations across two sites. Responsibilities include team management, budget oversight, and ensuring compliance with NHS regulations. The ideal candidate has healthcare management experience, strong leadership, and a commitment to high-quality patient care. A competitive salary of £45,000 to £55,000 is offered, alongside NHS pension scheme membership.

Benefits

NHS pension scheme

Competitive salary

Qualifications

• Previous management experience, preferably in primary care or healthcare.
• Strong leadership, HR and team-building skills.
• Knowledge of CQC requirements, NHS contracts and primary care structures.
• Financial management and budgeting skills.
• Full UK driving licence and access to a car.

Responsibilities

• Provide leadership and line management to the practice team.
• Ensure smooth day-to-day running of both practice sites.
• Prepare and monitor budgets, financial reports and forecasts.
• Ensure compliance with CQC, Health and Safety, and NHS contracts.
• Work with GP partners to develop the practice strategy.

Skills

Leadership

HR management

Financial management

Organizational skills

Problem-solving

IT literacy

Education

Formal management or leadership qualification

Job description

Overview

We are a busy, patient-focused GP practice operating across two sites, seeking a dynamic and motivated Practice Manager to lead our team. This role involves ensuring the smooth day-to-day running of the practice, leading and developing staff, managing finances, ensuring compliance, and driving service improvements. Dispensing practice experience is desirable, and knowledge of NHS contracts, CQC requirements, and new technologies (including AI tools to support efficiency and patient access) will be an advantage.

The Practice Manager will provide strategic and operational leadership to ensure the practice delivers safe, effective, and high-quality patient care. Key duties include leading and motivating the practice team, overseeing HR and staff development, managing budgets and financial systems, ensuring compliance with CQC and NHS contractual obligations, developing policies, and implementing new systems to improve patient access and workflow. The role involves working closely with GP partners and other stakeholders to develop services, manage premises and resources across both sites, and position the practice to meet the challenges of modern general practice.

Job Details

Date posted: 17 September 2025

Salary: £45,000 to £55,000 per year

Contract: Permanent

Working pattern: Full-time

Location: Hughenden Valley Surgeries, Valley Road, Hughenden, High Wycombe, Buckinghamshire, HP14 4LG

Employer: Hughenden Valley Surgeries

Reference number: A4113-25-0001

Responsibilities

The Practice Manager is responsible for the overall smooth, safe and efficient running of the practice across two sites. The role requires strong leadership, financial and business management skills with a commitment to delivering high-quality, patient-centred care. The post holder will ensure the practice remains compliant with CQC and NHS requirements, manages resources effectively, and supports the team to deliver excellent services to patients.

• Leadership and Staff Management
  • Provide leadership and line management to the practice team.
  • Recruit, induct and appraise staff; ensure appropriate training and development.
  • Promote teamwork, motivation and a positive working culture.
  • Manage HR issues including grievances, disciplinaries, sickness, absence and performance.
• Practice Operations
  • Ensure smooth day-to-day running of both practice sites.
  • Manage patient services, accessibility, safety and quality.
  • Maintain effective appointment systems, rotas and workflows.
  • Oversee IT systems, digital tools and telephony; support integration of innovations (including AI) to improve efficiency and access.
• Finance and Business Management
  • Prepare and monitor budgets, financial reports and forecasts.
  • Manage payroll, pensions and staff expenses.
  • Maximise income streams (QOF, LES, DES, PCN and private income).
  • Monitor and control expenditure for financial sustainability.
• Compliance and Governance
  • Ensure compliance with CQC, Health and Safety, GDPR, safeguarding and infection control standards.
  • Maintain up-to-date policies and procedures.
  • Oversee complaints and incidents, ensuring appropriate reporting and learning.
  • Ensure compliance with NHS contracts and legal obligations.
• Strategic Development and Service Improvement
  • Work with GP partners to develop the practice strategy.
  • Lead projects to improve efficiency, patient access and care pathways.
  • Engage with PCNs, ICB and other stakeholders; monitor NHS policy and local healthcare demands.

Person Specification

Essential

• Previous management experience, preferably in primary care or healthcare
• Strong leadership, HR and team-building skills
• Excellent organisational and problem-solving abilities
• Knowledge of CQC requirements, NHS contracts and primary care structures
• Financial management and budgeting skills
• IT literacy with openness to adopting new technologies
• Full UK driving licence and access to a car

Desirable

• Experience in a dispensing practice
• Formal management or leadership qualification
• Experience in project management and service development

Working Pattern and Conditions

This is a full-time post of 37.5 hours per week, although flexible working may be considered. The role is based across two practice sites and will require travel between them. A competitive salary is offered depending on experience. The post includes membership of the NHS pension scheme.

Disclosure

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and, as such, a submission for Disclosure to the Disclosure and Barring Service may be required to check for any previous criminal convictions.