Practice Manager

Integrated Care System; Colchester; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading GP practice located in Colchester is seeking a strategic practice manager to oversee two sites. The role involves providing leadership, managing operations, and ensuring high-quality patient care. Candidates should have proven management experience in healthcare and strong organisational skills.

Benefits

Competitive salary with increments based on professional development.

Membership in the NHS pension scheme.

Support for personal and professional development.

Excellent training and development opportunities.

6 weeks annual leave, plus eight bank holidays.

Qualifications

• Prior experience of leadership and personnel management ideally within a healthcare setting.
• Ability to deliver a vision and adapt to NHS targets.
• Strong human resource skills and capacity for quality improvement.

Responsibilities

• Provide organisational leadership to ensure effective service delivery.
• Manage and oversee all aspects of practice functionality.
• Implement policies and maintain compliance with CQC regulations.

Skills

Leadership

Human Resource Skills

Problem Solving

Organisational Skills

Communication Skills

Job description

Ambrose Avenue Group Practice in Colchester is a friendly and welcoming GP practice serving 14,500 patients across two locations. We are currently seeking a strategic and experienced individual with a proven track record in business and people management to fill the role of practice manager. Working across our two sites, Ambrose Avenue and Tollgate, this is a full-time role, requiring 37.5 hours per week over five days. This role presents an opportunity to apply transferable skills within a well-established and supportive organisation that values autonomy and encourages ongoing professional development. We adopt a dynamic and forward-thinking perspective, embracing change and striving to remain at the forefront of developments.

The successful candidate will play a central role in managing and further developing the practice, joining a team that prioritises training, has a clear vision for the future, and is dedicated to patient-centred care. You will receive support from the finance manager, operations manager, and a capable administrative team.

If you are an experienced practice manager looking for a new challenge, then we would love to hear from you.

Main duties of the job

• Provide organisational leadership to our team alongside the management team to ensure the effective delivery of high-quality, sustainable services.
• Achieve key targets in all clinical and administrative areas of the practice.
• Manage, coordinate, and oversee all aspects of practice functionality.
• Motivate and manage staff, optimising efficiency and performance, and ensuring that the practice achieves its long-term strategic objectives in a safe and effective working environment.
• Implement innovative working methods, lead the team in promoting continuous improvement, maintaining confidentiality, fostering collaboration, ensuring service delivery, and facilitating learning and development, all while ensuring compliance with CQC regulations.

About us

Ambrose Avenue Group Practice is a friendly, long-established, award-winning, progressive GP practice. We are based over two surgery sites within 10 minutes of each other, serving the population of Stanway and Prettygate in Colchester, Essex. We are a training practice and offer services to a population of over 14,500 patients. The clinical team consists of eight GPs, a GP trainee, four advanced nurse practitioners, three nurses, two healthcare assistants, and various allied health professionals, including GP assistants, a health and wellbeing coach, clinical pharmacist, pharmacy technicians, care coordinator, social prescriber, and care advisor.

We hold monthly meetings and training sessions and have a diverse team of clinicians, including first contact physios, pharmacists, ANPs/NPs, care coordinators, social prescribers, health coaches, GP assistants, and an award-winning team of mental health workers.

Benefits include:

• Competitive salary with increments based on professional development.
• Membership in the NHS pension scheme.
• Support for your personal and professional development.
• Excellent training and development opportunities.
• Enjoy an impressive total of 6 weeks annual leave, along with eight bank holidays (pro-rata); this increases with your continuous years of service in the NHS.

Job responsibilities

If you would like to find out more information about this role, please do not hesitate to get in contact with us.

Person Specification

Experience

• A high level of personal organisation is essential, along with a systematic approach to problem-solving and planning.
• Strong human resource skills, operations, and quality improvement.
• Prior experience of leadership and personnel management, ideally within a healthcare setting.
• Ability to deliver a vision, with a willingness and the drive to adapt to NHS targets and business planning, whilst keeping abreast of legislative and contractual changes.
• Self-motivated, with a forward-thinking, solution-focused approach.
• The ability to develop, implement, and embed policies, procedures, and guidelines.
• Experience of working in an ever-evolving environment, with an ability to cope with regular change.
• Excellent organisational, management, and planning skills, IT skills, and communication skills.
• Ability to implement and manage change effectively.
• Ability to identify training and development needs in self and others, as well as experience of staff appraisals.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, a disclosure check will be necessary to ensure compliance with safeguarding regulations.