Practice Manager

Ambrose Avenue Group Practice; Colchester; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading GP practice in Colchester is seeking a full-time Practice Manager to oversee operations and manage a dedicated team. Candidates should possess a proven track record in business and people management, along with strong organizational and leadership skills. The role offers comprehensive benefits, including competitive salary, NHS pension scheme membership, and professional development opportunities.

Benefits

Permanent employment contract

Competitive salary

NHS pension scheme membership

Training and development opportunities

6 weeks annual leave plus bank holidays

Bike rack available

Qualifications

• Proven track record in business and people management.
• Strong human resource skills and experience in leadership.
• Self-motivated with a solution-focused approach.

Responsibilities

• Lead organisational management to ensure service delivery.
• Achieve key performance targets.
• Motivate and manage staff effectively.

Skills

Leadership

Human resource skills

Operational management

Quality improvement

Problem-solving

Communication skills

Job description

Overview

Ambrose Avenue Group Practice in Colchester is a friendly and welcoming GP practice serving 14,500 patients across two locations. We are currently seeking a strategic and experienced individual with a proven track record in business and people management to fill the role of practice manager. Working across our two sites, Ambrose Avenue and Tollgate, this is a full-time role, requiring 37.5 hours per week over five days. This role presents an opportunity to apply transferable skills within a well-established and supportive organisation that values autonomy and encourages ongoing professional development. We adopt a dynamic and forward-thinking perspective, embracing change and striving to remain at the forefront of developments. The successful candidate will play a central role in managing and further developing the practice, joining a team that prioritises training, has a clear vision for the future, and is dedicated to patient-centred care. You will receive support from the finance manager, operations manager, and a capable administrative team. Working closely with our 3 GP partners, responsibilities will include;

Responsibilities

• Provide organisational leadership to our team alongside the management team to ensure the effective delivery of high-quality, sustainable services.
• Achieve key targets in all clinical and administrative areas of the practice.
• Manage, coordinate, and oversee all aspects of practice functionality.
• Motivate and manage staff, optimising efficiency and performance, and ensuring that the practice achieves its long-term strategic objectives in a safe and effective working environment.
• Implement innovative working methods, you will lead the team in promoting continuous improvement, maintaining confidentiality, fostering collaboration, ensuring service delivery, and facilitating learning and development, all while ensuring compliance with CQC regulations.
• A high level of personal organisation is essential, along with a systematic approach to problem-solving and planning.
• Strong human resource skills, operations, and quality improvement.
• Prior experience of leadership and personnel management, ideally within a healthcare setting.
• Ability to deliver a vision, with a willingness and the drive to adapt to NHS targets and business planning, whilst keeping abreast of legislative and contractual changes.
• Self-motivated, with a forward-thinking, solution-focused approach.
• The ability to develop, implement and embed policies, procedures and guidelines.
• Experience of working in an ever-evolving environment, with an ability to cope with regular change.
• Excellent organisational, management and planning skills, IT skills and communication skills.
• Ability to implement and manage change effectively.
• Ability to identify training and development needs in self and other as well as experience of appraising staff.

About the Practice

Ambrose Avenue Group Practice is a friendly, long-established, award-winning, progressive GP practice. We are based over two surgery sites within 10 minutes of each other, serving the population of Stanway and Prettygate in Colchester, Essex. We are a training practice and offer services to a population of over 14,500 patients. The clinical team consists of eight GPs, GP trainee, four advanced nurse practitioners, three nurses, two healthcare assistants, and various allied health professionals, including GP assistant, health and wellbeing coach, clinical pharmacist, pharmacy technicians, care coordinator, social prescriber and care advisor. We hold monthly meetings and training sessions and have a diverse team of clinicians, including first contact physio, pharmacists, ANP/NP, care coordinator, social prescriber, health coach, GP assistant and an award-winning team of mental health workers.

Benefits

• A permanent employment contract.
• Competitive salary with increments based on professional development.
• Membership in the NHS pension scheme.
• Support for your personal and professional development.
• Excellent training and development opportunities.
• Enjoy an impressive total of 6 weeks annual leave, along with eight bank holidays (pro-rata) this increases with your continuous years of service in the NHS.
• Bike rack available.
• Disclosure and Barring Service Check: Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.