Practice Manager

Henry Schein; City of Edinburgh; On-site; GBP 35,000 - 50,000; Full time

Job summary

A leading independent dental practice in Edinburgh is seeking a Dental Practice Manager to oversee operations, motivate staff, and enhance patient care. This role offers a collaborative work environment, opportunities for personal and professional growth, and will suit an individual with proven dental management experience.

Benefits

Training and mentorship

Opportunities for career progression

Ongoing CPD support

Competitive salary package

Qualifications

• Previous experience as a Dental Practice Manager is essential.
• Excellent leadership and management skills needed.
• Experience or knowledge of NHS and Private dentistry is desirable.

Responsibilities

• Oversee the daily operations of the practice.
• Drive performance by achieving financial targets.
• Provide support and training to enhance staff performance.

Skills

Leadership

Customer Service

Communication

Time Management

Education

Dental Practice Management Experience

Tools

SOE Exact

Job description

PRACTICE MANAGER - EDINBURGH

An opportunity has become available for a Dental Practice Manager to join an independent, mixed practice located in Edinburgh

•Start date - 1st August 2025
•Days of work - Full time (5 days per week)
•Working hours - 8am till 6pm Monday to Friday (Working hours are flexible and will be discussed during interview)
•Pay rate - DOE and will be discussed at interview stage

*Previous experience as a Practice Manager is essential, previous experience as a dental practice manager will be an advantage*
*Previous experience in dental administration, treatment coordination and dental nursing will be an advantage*

Practice information:
Established 60 years ago, independently owned with a supportive and friendly team.Modern working environment, 2 surgery practice fully computerised with SOE software

Location information:
The practice is situated at an excellent location, walking distance from the city centre.Paid public parking available, Edinburgh Waverley train station within 2 miles of the Practice.

Roles and Responsibilities:
•As a Dental Practice Manager, you will lead and motivate your team to ensure smooth operations while cultivating a professional and friendly atmosphere.Your focus on delivering high-quality dental services will drive continuous improvement and growth within the practice.

The Job role:
•Oversee the daily operations and the practice.
•Drive the practice’s performance by achieving set objectives, including ensuring-quality patient care, meeting financial targets and Key Performance Indicators, and controlling practice costs.
•Develop the vision and brand identity for the practice, delivering exceptional customer service experiences.
•Participate in regular management meetings and chair any such meetings as needed.
•Achieve business targets through innovative and effective execution.
•Handle recruitment and assess the needs of the practice alongside Practice Principal and business manager.
•Conduct regular team meetings and staff performance reviews
•Provide support and training to enhance the performance, skills, and knowledge of nurses and staff.
•Ensure competence in health and safety management.
•Process NHS and monthly schedule reports.
•Possess knowledge of Clinical Governance and Combined Practice Inspection.
•Ensuring an outstanding patient experience from consultation to treatment
•Leading and supporting the front-of-house and clinical teams
•Managing daily staff rota
•Coordinating with our labs and clinical team to streamline workflows
•Upholding high standards of care, cleanliness, and efficiency
•Participating in the onboarding and training of new staff
•Supporting marketing, patient engagement, and clinic events when needed

What We Offer:
•A collaborative, innovative, and patient-focused work environment
•Training and mentorship
•Opportunities to develop and progress within a growing business
•Competitive salary package (based on experience)
•Ongoing CPD and career development support

The role would suit an individual who has:
•Must possess previous dental practice management experience
•Must possess excellent leadership and management skills, with the ability to inspire and motivate others.
•Demonstrate exceptional listening abilities and empathy towards the needs of both the team and patients.
•Exhibit outstanding customer service skills.
•Have strong written and verbal communication abilities, alongside excellent interpersonal skills.
•Display effective time management capabilities and the ability to multitask proficiently.
•Adapt to align with evolving business needs.
•Experience or knowledge of both NHS and Private dentistry is desirable but not essential.
•Familiarity with SOE Exact is desirable.
•A valid UK driving licence and access to a car are advantageous.