Practice Manager

JR United Kingdom; Cardiff; On-site; GBP 45,000 - 65,000; Full time

Job summary

A leading dental organization is seeking a motivated Practice Manager to oversee operations at the new London Orthodontic Clinic. This pivotal role requires extensive management experience, strong leadership skills, and knowledge of Invisalign workflows. The position offers opportunities for professional growth and fosters a supportive, team-oriented environment.

Benefits

Season ticket loan

CPD and professional development support

Additional annual leave

Regular team events

Qualifications

• 10+ years’ experience in private dental or orthodontic practice management.
• Strong understanding of Invisalign workflows and digital patient systems.
• Proven leadership skills with a collaborative mindset.

Responsibilities

• Manage day-to-day operations at The London Orthodontic Clinic.
• Lead and develop front-of-house, clinical, TCO, and admin teams.
• Ensure compliance with CQC, GDC, GDPR, and best-in-class patient care.

Skills

Leadership skills

Collaboration

Invisalign workflows understanding

Commercial acumen

Education

Business degree

Job description

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We’re building on over 15 years of experience at ODL—where we’ve had the privilege of caring for thousands of patients and growing with an extraordinary team. Along the way, we’ve been honoured to receive more than 20 industry awards, including Practice of the Year and Team of the Year 2025.

Now, we’re bringing that collective knowledge and dedication to a brand-new, state-of-the-art clinic in the heart of London: The London Orthodontic Clinic.

Our new site features 23 chairs, advanced digital technology, and a highly skilled, multicultural team. We are also proud to launch an Invisalign Experience Studio, offering a personalised, seamless, and 5-star digital smile journey for our patients.

About the Role

We’re looking for a motivated and forward-thinking Practice Manager to lead day-to-day operations, support our outstanding team, and play a pivotal role in shaping the growth and success of the clinic.

As the clinic continues to grow, this role offers meaningful opportunities for long-term career development and professional progression within a forward-thinking, supportive environment.

Key Responsibilities

• Manage day-to-day operations at The London Orthodontic Clinic
• Lead and develop the front-of-house, clinical, TCO, and admin teams
• Ensure compliance with CQC, GDC, GDPR, and best-in-class patient care
• Champion the Invisalign Experience Studio experience
• Play a crucial role in driving practice growth through leadership and performance
• Collaborate with directors to shape long-term business strategy
• Track KPIs, financial performance, and team development

What We're Looking For

• 10+ years’ experience in private dental or orthodontic practice management
• Proven leadership skills and a collaborative mindset
• Strong understanding of Invisalign workflows and digital patient systems
• Commercial acumen with a people-first approach
• A business degree is desirable

What You’ll Receive

• Season ticket loan
• CPD and professional development support
• Additional annual leave
• Regular team events and a positive, inclusive culture