Practice Liaison Manager

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Ready to be the face of innovation to the UK's leading private clinicians?

As our Practice Liaison Manager, you'll nurture and expand our network of 4,500+ medical practitioners following our £4M of total investment. This isn't just relationship management – you'll be the crucial bridge connecting cutting-edge e-prescribing technology with the clinicians who rely on it every day.

Why This Role Exists:

• We've established strong foundations with 4,500+ practitioners and are now scaling rapidly
• Our clinician relationships need dedicated nurturing to maximise adoption and retention
• You'll be the trusted adviser who ensures our technology delivers real value to medical practices
  

Why This Role Is Exciting:

• Shape the future of private healthcare delivery in the UK
• Build meaningful relationships with leading clinicians across the country
• Drive technology adoption that makes a tangible difference in patient care
• Work across the entire business with real autonomy and impact
  

Your Mission: You'll foster and deepen relationships with partner clinicians and clinics, ensuring they get maximum value from our revolutionary mPrescribe app. Beyond maintaining relationships, you'll identify growth opportunities, solve problems, and be the voice of our clients across the organisation.

Requirements

Key Responsibilities:

• Nurture client relationships through strategic engagement that converts to expanded usage
• Own the client experience from sales handover through their entire journey with us
• Execute our Account Management strategy with a focus on achieving growth targets
• Resolve commercial and operational issues, working closely with our dispensary team
• Present and pitch our e-prescribing solutions to maximise adoption
• Collaborate with marketing to ensure materials resonate with clinical practitioners
• Gather and channel client feedback to drive product improvements
• Represent Pharmacierge at industry conferences and client events

About You:

• Proven experience in account management, client relationships, or customer success
• Self-starter who thrives in a dynamic environment with changing priorities
• Confident communicator across phone, digital, and in-person interactions
• Excellent presentation skills with the ability to explain technical solutions clearly
• Experience using CRM software to manage client relationships
• Healthcare sector experience is a plus but not required

What do we offer for you?

• Competitive salary of £40,000
• Govt approved share option scheme after 1 year
• 28 days holiday (including 8 bank holidays) – increasing with tenure