Practice Lead / Technical Director (Modern Workplace - Business IT)

ZipRecruiter; Farnborough; Hybrid; GBP 70,000 - 75,000; Full time

Job summary

A leading recruitment platform is looking for a Technical Director to lead a high-performing Managed Services branch in a hybrid role. This position requires hands-on consultancy, project leadership, and people management skills, along with expertise in Microsoft Modern Workplace technologies. Qualifications include relevant Microsoft certifications and proven experience in a senior technical role. The role offers a salary between £70,000 and £75,000.

Qualifications

• 5+ years in a senior technical role within an MSP or consultancy.
• Deep hands-on expertise in Microsoft Modern Workplace technologies.
• Proven ability to lead projects and manage a small technical team.
• Commercially aware with strong pre-sales skills.

Responsibilities

• Set and deliver the branch’s technical strategy.
• Lead technical pre-sales, solution design, and client presentations.
• Manage escalations and ensure smooth transitions.
• Collaborate with sales to identify service opportunities.
• Maintain documentation, governance, and quality standards.

Skills

Hands-on consultancy and technical delivery

Project leadership

People management

Pre-sales skills

Communication

Education

Relevant Microsoft certifications

Tools

M365

Azure AD/Entra ID

Endpoint Management

Windows 365

Job description

Job Description

Practice Lead / Technical Director (Modern Workplace & Business IT) - Player-Manager Location: Camberley (Hybrid, 3 days onsite)

Salary: £70,000–£75,000

We’re seeking a player-manager Technical Director to lead the technical direction and delivery for a high-performing Managed Services branch (£5m+ annual turnover). This is a hybrid role where you’ll be hands-on, lead projects, and manage a small technical team.

Role Breakdown:

• 50% Hands-on consultancy and technical delivery across Microsoft Modern Workplace technologies (M365, Azure AD/Entra ID, Endpoint Management, Security & Compliance, Windows 365).
• 40% Project leadership, overseeing solution architecture, delivery lifecycle, and client engagements.
• 10% People management, mentoring and managing a team of three technical consultants to ensure quality, growth, and retention.

Key Responsibilities:

• Set and deliver the branch’s technical strategy in alignment with wider business goals.
• Lead technical pre-sales, solution design, and client presentations.
• Manage escalations and ensure smooth transitions to business-as-usual.
• Collaborate closely with sales and account teams to identify new service opportunities.
• Maintain documentation, governance, and quality standards.
• Stay current with Microsoft product roadmaps and certifications to drive innovation.

What You’ll Bring:

• 5+ years in a senior technical role within an MSP or consultancy, ideally with player-manager experience.
• Deep hands-on expertise in Microsoft Modern Workplace technologies.
• Proven ability to lead projects and manage a small technical team.
• Commercially aware with strong pre-sales skills.
• Excellent communication and client-facing experience.

Qualifications:

• Relevant Microsoft certifications (MS-700, MS-102, AZ-104, SC-300, or equivalent).
• Knowledge of Microsoft Partner ecosystem and service delivery frameworks.
• Familiarity with ITIL, Agile, or PRINCE2 methodologies.

If you’re ready to combine hands-on technical work with leadership and strategic influence, this hybrid role is for you!