Practice Governance Facilitator

Hertfordshire Partnership University NHS Foundation Trust; Colchester; On-site; GBP 36,000 - 48,000; Full time

Job summary

Hertfordshire Partnership University NHS Foundation Trust is seeking a permanent Practice Governance Facilitator to support learning disability services across Essex and Norfolk. You will develop and strengthen a positive learning culture with clinical staff, patients, and carers, focusing on safety, quality, and service improvement.

You will work within the Practice Governance Team to embed integrated governance systems, manage incidents, and drive continuous improvement using data analysis and

Qualifications

• Two years’ health & social care experience with audits.
• Ability to analyze data and write reports.
• Translate policy into practice and support service improvements.
• Collaborative working with services to implement changes.
• Facilitate discussions and chair meetings; strong communication.
• Willingness to travel by car.

Responsibilities

• Provide direction on practice governance across relevant services.
• Support managers in setting clinical standards and improving performance.
• Help teams manage and review risks; identify emerging risks.
• Monitor incident reports; analyse trends and feeding learning points.
• Produce governance reports and contribute to quarterly contractual reports.
• Prepare for Care Quality Commission visits and respond as required.
• Contribute to Division Quality and Risk Management meetings.
• Develop mechanisms to obtain and act on service user feedback.

Skills

Facilitation skills

Chairing meetings

Data analysis

Audit experience

Policy translation

Stakeholder engagement

Driving

Education

Degree level or equivalent

PM/Quality/Process Improvement training

Tools

Office suite

Job description

An exciting opportunity has arisen for a permanent Practice Governance Facilitator to support our learning disability inpatient and community teams across Essex and Norfolk. This role offers the chance to work creatively across a range of teams and professions, and alongside service users and carers, to shape practice and care delivery. Building close working relationships with clinical staff and operational managers, you will be at the forefront of developing and strengthening our positive learning culture., You will have interest and skills in audit, analysis, Continuous Quality Improvement and will use these skills as a catalyst and enabler to embed new practices and improve clinical safety and effectiveness. You will work within a dedicated Practice Governance Team covering Essex, Hertfordshire, Norfolk and Buckinghamshire HPFT services for Learning Disabilities, Forensics and Rehabilitation., To facilitate and manage integrated governance systems and processes in Essex and Norfolk's learning disability services, managed by Hertfordshire Partnership NHS Foundation Trust (HPFT). To support service planning and development in Learning Disabilities services managed by HPFT SCOPE: You will be supporting the Essex assessment and treatment unit for people with learning disabilities at Lexden Hospital, the two community learning disability teams in Essex and the 6 community learning disability teams in Norfolk. Your role will be to support these teams to develop and manage integrated practice governance and quality improvement systems and processes. You will be part of a wider Practice Governance Team supporting learning disabilities, forensic and rehabilitation services across Hertfordshire, Buckinghamshire, Norfolk and Essex. The Practice Governance team purpose is Supporting teams to improve safety, effectiveness and experience. KEY RELATIONSHIPS: Service Line Lead, Service Managers, Practice Governance Lead, Team Leaders, Charge Nurses, Clinicians, service users, carers. Key meeting relationships will include Patient Safety, Quality and Risk, and Making Services Better., Provide direction on all matters across relevant services relating to practice governance. Support managers in setting clinical standards and improving clinical performance of individuals and teams. Support teams to manage and review existing risks and help them to identify emerging risks. Work in conjunction with teams to monitor and review incident reports and act on trends / learning points. Produce governance reports including contributing to quarterly contractual reports. Support the teams in preparing for Care Quality Commission and Mental Health Act visits and any responses that may be required because of these visits. Contribute to the Division Quality and Risk Management meeting. Work with services, service users, carers and their representatives to develop and implement mechanisms for obtaining service user feedback. Support teams to act on the feedback they receive in order to develop and improve services. Promote best clinical practice by undertaking benchmarking exercises and supporting teams to work in accordance with NICE guidance. Identify audit priorities for services and facilitate the audit programme. Help identify staff training requirements and priorities. Work in partnership with teams to enable them to identify improvement opportunities through analysis of data and information, curious reflection, and critical thinking. Support in the dissemination, implementation, and monitoring of Trust policies Contribute to policy development as required by the Practice Governance Lead.

Educated to degree level or equivalent. Desirable criteria Project Management / Quality / Process Improvement training or qualification.

PREVIOUS EXPERIENCE Essential criteria Two years' experience working within a health & social care setting. Experience of undertaking audits. Experience of analysing data and writing reports. Experience of translating policy into practice. Experience of working collaboratively, supporting services to make changes or improvements.

SKILLS / KNOWLEDGE / ABILITY Essential criteria Knowledge of inpatient and community mental health or learning disability services. Knowledge of current policy and legislation in relation to Mental Health and Learning Disability. Knowledge and understanding of risk assessment and management, clinical effectiveness, and quality improvement within clinical services. Knowledge and understanding of safeguarding adults and children policies and procedures. Good time management skills, working to deadlines and prioritising work under own initiative. Confident to facilitate discussions with services and chair meetings, utilising strong communication skills. Confident in use of Office applications and other electronic systems. Willing to challenge assumptions and test new ways of working. Desirable criteria Participation in professional / LD networks.

Car driver (unless you have a disability as defined by the Equality Act 2010 which prevents you from driving). Willingness to occasionally travel distances.

• Relevant degree or equivalent clinical professional qualification, Presentation skills
• Chairing of meetings
• Facilitation skills
• Working with groups/teams

Desirable criteria

• Mentorship
• Working with groups/teams, Proven experience working within a health & social care setting
• Translation of policy into practice
• Standard setting and clinical audit
• Sound knowledge and understanding of practice/clinical governance, risk assessment & management, clinical effectiveness and quality management within clinical services
• Sound knowledge and understanding of safeguarding adults and safeguarding children policies and procedures and issues around vulnerable people

Desirable criteria

• Undertake Investigations, Excellent communication skills
• Willing to challenge assumptions and test new ways of working
• Strong role model

Hertfordshire Partnership University NHS Foundation Trust (HPFT) is an outstanding organisation with ambitions to match. We are one of just five mental health trusts to achieve an overall rating of 'Outstanding' from the Care Quality Commission, and our aim is to be the leading provider of mental health and specialist learning disability services in the country.

Our family of over 4000 members of staff provide health and social care for over 400,000 people with mental ill health, physical ill health and learning disabilities across Hertfordshire, Buckinghamshire, and Norfolk, delivering these services within the community and several inpatient settings. We also deliver a range of nationally commissioned specialist services including Tier 4 services for children and young people, perinatal services, plus medium and low secure learning disabilities services. The care we provide makes a fantastic difference to the lives of our service users, their families and carers - everything is underpinned by choice, independence and equality, with our Trust values embedded throughout: Our Trust values are: Welcoming. Kind. Positive. Respectful. Professional. These values are at the core of who we are, everything we do, and how we do it!