Practice Executive — Legal Operations & Client Experience

Owen Reed; Slough; On-site; GBP 42,000 - 62,000; Full time

Job summary

Owen Reed in London is seeking an experienced, proactive and highly organised Practice Executive to join the Corporate Group on a permanent contract. This full-time role supports partners and lawyers with diary management, travel coordination, billing, and client liaison.

You will coordinate documents, manage communications, prepare pitches and maintain client databases, delivering an exceptional client experience in a busy professional services environment.

Qualifications

• Typing speed of 55wpm with 98% accuracy.
• Proficiency in Microsoft Office Suite (Outlook, PowerPoint, Excel, Word).
• Basic Visio skills.
• Excellent written and verbal communication with clients and internal stakeholders.
• Strong organisational and time management abilities, with the ability to prioritise and meet deadlines.
• High attention to detail.
• Strong client and business focus.
• Demonstrated experience as a Secretary/PA in a professional services environment (legal experience preferred).
• Minimum four years’ experience at this level.

Responsibilities

• Plan for and deliver high quality, accurate work while managing deadlines and changing priorities.
• Coordinate and produce accurate, compliant documents and correspondence, reports and presentations.
• Manage matter life cycle with partners and lawyers from opening to closure and archiving.
• Proactively manage partners’ and lawyers’ diaries and coordinate meetings and travel.
• Coordinate and assist with global visits and detailed itineraries.
• Manage communications to ensure timely responses and professional service.
• Oversee billing processes, write-offs and discounts, and invoicing, with cross-border considerations.
• Support BD activities including pitches, updating CVs/credentials, and client databases.
• Build and maintain strong client relationships and ensure accurate client data across databases.
• Delegate admin tasks to PTAs and ensure filing, timesheets, and billing admin are up to date.

Skills

Typing speed

MS Office proficiency

Visio (basic)

Written and verbal communication

Organisational skills

Time management

Attention to detail

Client focus

Judgement

Secretary/PA experience

Tools

Microsoft Office Suite

Visio

Job description

Owen Reed in London is seeking an experienced, proactive and highly organised Practice Executive to join the Corporate Group on a permanent contract. This full-time role supports partners and lawyers with diary management, travel coordination, billing, and client liaison.

You will coordinate documents, manage communications, prepare pitches and maintain client databases, delivering an exceptional client experience in a busy professional services environment.